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Memory fail seeking replacement


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hey ramguy,


i have had troubles with my ram for quite sometime causing crashes in windows, i had tested it with totaly different system components. mobo video etc totaly different timings / voltages etc.. (noting that i am in electronics by trade) not gloating, but just pointing out that i do have solid fault finding experience.


anyway after returning it to where i purchased, they tested it to be fine with memtest (suposedly so)....i purchased new ram (same ram) from them the same day as i RMA'd the faulty ram. i took home the newly purchased ram and it worked fine.


a week later i got the ram back from them saying it tested fine, it crashed my system instantly!!!, i downloaded memtest, and it failed test 5. i tested it another 2 times, and failed both.


please, where do i go from here, frustrated with bad customer service and am seeking you guys now for replacement.



Thankyou ;)



P.S If any1 wants to know who this business is, they can ask me and i will let them know personally. it is in Brisbane, and they are notorious for bad customer service.

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  • Corsair Employees

Please make sure that you have the latest bios and load setup defaults and then set the memory Voltage to 1.8 Volts then set the timings manually to the tested settings for the specific module you have, and test the modules one at a time with http://www.memtest.org to be sure one is not failing. If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. In addition, with some MB's (Mostly ASUS) you have to disable legacy USB in the bios when running any memory test.


Also to run these modules at DDR1333 you would need a 1333 FSB CPU or have the CPU Over clocked and if you use more than 2 modules DDRE1066 would be suggested.


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