Darouk Posted September 26, 2008 Share Posted September 26, 2008 Since building a new system last month I had been experiencing freeze-ups and reboots with increasing frequency. I assumed that it was related to the graphics card or motherboard, but while investigating the cause noticed that the BIOS monitor showed that the 12V rail sometimes fell to less than 10V. Since then the problem has worsened and the PC now will no longer power up, but will just "flash" on and then go dark (except for that one standby power LED on the motherboard). I performed the test involving shorting two of the pins on the 24-pin cable, both without a load and with a fan plugged in. In both case the fans "jump" very briefly before stopping, and the DMM spikes a voltage before dropping to almost nothing. I assume that this is far from a good sign... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 26, 2008 Corsair Employees Share Posted September 26, 2008 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.” Link to comment Share on other sites More sharing options...
Darouk Posted October 17, 2008 Author Share Posted October 17, 2008 You received my power supply a week ago (after I had to spend another $25 on postage) and I haven't heard anything new. My new $2500 rig has been gathering dust for 3 weeks now; can I get an update please? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 17, 2008 Corsair Employees Share Posted October 17, 2008 I am sorry we can no longer check RMA status in Tech Support; please call our customer service at 888-222-4346 or 510-657-8747 Ext “3” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.