leaventhall Posted September 10, 2008 Share Posted September 10, 2008 Every time I try to get windows to install, it goes so far, but then stops. IT won't copy some files. I started with Vista Premium, but then tried XP Pro. So I tried running Ubuntu next, and it got so far, but failed, too. So I did the memtest through Ubuntu, and it failed all of my memory. I tried reseating it, but to no luck. What am I doing wrong? This is my first time putting together a computer. Is it possible that Ubuntu cannot reconize the ram? I was hoping the RAM was not the problem, but the computer keeps shutting off, so what else can it be? Here's an extra question: do installations use RAM? The RAM is recognized at startup in my system, but since Ubuntu said it was bad, I have to wonder if the RAM even gets used until later in the process. Thanks. Sorry if this is in the wrong section, but I couldn't find a spot I thought was better. Link to comment Share on other sites More sharing options...
Wired Posted September 10, 2008 Share Posted September 10, 2008 Everything uses memory. Ever booted your PC w/o it? :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 10, 2008 Corsair Employees Share Posted September 10, 2008 Please make sure that you have the latest bios and load setup defaults and then set the memory Voltage to 1.8 Volts then set the timings manually to the tested settings for the specific module you have, and test the modules one at a time with http://www.memtest.org to be sure one is not failing. If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. In addition, with some MB's (Mostly ASUS) you have to disable legacy USB in the bios when running any memory test. Link to comment Share on other sites More sharing options...
leaventhall Posted September 11, 2008 Author Share Posted September 11, 2008 I got so excited after I turned off the legacy USB because Vista went further than it ever had. All of the OS's did. I even got a brown colored screen with ubuntu. Still, none worked. I upgraded the bios, step by step, trying each OS along the way, but no luck. The thing that bugs me is that surely the RAM must work. How could the DVD's, CD's, and flash drives I've used work without it? Thanks for the tip. I figure step by step I'll pick up little bits of information until the thing starts up one day. Link to comment Share on other sites More sharing options...
Wired Posted September 11, 2008 Share Posted September 11, 2008 Have you tested the memory as Ram Guy suggested? Link to comment Share on other sites More sharing options...
leaventhall Posted September 12, 2008 Author Share Posted September 12, 2008 Thanks for all the help. It did turn out to be a bad ram module. The mistake I made was in the way I tested them; I inadvertently failed to test one of them and thought they were both good. But it works now! Thanks again.:biggrin: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 15, 2008 Corsair Employees Share Posted September 15, 2008 NP and thank you for letting us know, please let me know if you need help getting that set with the failing module replaced. Link to comment Share on other sites More sharing options...
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