benj114 Posted September 9, 2008 Share Posted September 9, 2008 Hello RamGuy! I was hoping you can be of assistance. Built a computer for a client back in June. About two week's later he started getting constant blue screen issues. Runs Windows Vista Home Premium SP1 fully up-to-date, latest drives, etc. Happens sitting idle, or load when playing games. (STOP: 0x000000C, and STOP: 0x0000000A) Ruled out the memory, and other pieces of hardware. Even re-imaged the machine, issue still continues. Client dropped the computer off again yesterday, and I started looking at it today. Started thinking, I've ruled out everything else, maybe I should check the power supply. I plugged in my Rexus PST-3 Digital Power Supply Tester w/ LCD Voltage Meter. This is the reading I received on the screen. +5: LL - Flashes constantly stating fail. +12V1: 12.3 +3.3: 3.4 -12v: 12.0 +12V2: 12.2 5VSB: 5.2 P.G: 300ms (I tried taking a picture, but the blinking on the LCD display comes out blurry) So I went to the Rexus website, and looked at the error codes. This is what it stats for "LL"; "11. Detected Voltage lower than Min. value, "LL" will display on the screen." - " When abnormal happened, it will alarm and relative digit blink on the screen." Now when I first turn the power supply on when connected to the tester, the +5 read's around 5.10 - 5.18 then drop's to 4.75 then continues to fall then it reads LL. I grabbed another VX550W I had sitting around from another machine, and it does not have the same issue when connected to power supply tester. So would this be the culprit in the on-going BSOD issue? If so, what do you require to RMA it? (Box, invoice, screws, power cable?) And what would the replacement be? (Brand new, refurbish, repaired?) Thank you RamGuy! Link to comment Share on other sites More sharing options...
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