PJClifford Posted September 3, 2008 Share Posted September 3, 2008 Ok, I have another out of our group that has gone bad. One of our staff members put a 2GB Voyager in a brand new machine with brand new (read: very tight) USB connectors. When she tried to pull it out, the entire rubber cover came off of the PC board. When we tried to wiggle it out, a small U-shaped piece came off from in the area right where the USB connector mets the PC board. I was able to get the rubber cover back on, but I can not seem to get that U-shaped piece back where it belongs. Plus, now, the cover seems to be prone to coming off whenever the fit between the Voyager and the computer USB port is even slightly tight. *sigh* Pat Clifford Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 3, 2008 Corsair Employee Share Posted September 3, 2008 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
PJClifford Posted September 4, 2008 Author Share Posted September 4, 2008 Will do. Thanks! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 4, 2008 Corsair Employee Share Posted September 4, 2008 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
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