mattbecker Posted August 31, 2008 Share Posted August 31, 2008 Hello, I purchased a 2GB Flash Voyager about a year or two ago and it work fine for quite awhile. But recently when I plug it into my USB ports, my computer responds and says that the "USB is unrecognized". I can't read the flash drive at all. What can I do?? Link to comment Share on other sites More sharing options...
mattbecker Posted September 1, 2008 Author Share Posted September 1, 2008 I submitted that online RMA form last week sometime and have yet to get a response. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 2, 2008 Corsair Employee Share Posted September 2, 2008 Did you receive a case number # for the RMA request? It should be emailed to you shortly after submitting the request. Link to comment Share on other sites More sharing options...
mattbecker Posted September 3, 2008 Author Share Posted September 3, 2008 no I have yet to receive a response from for the RMA, and I even emailed the support and still have got no response... Should I call Corsair and get an RMA# since nothing is working out... Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 3, 2008 Corsair Employee Share Posted September 3, 2008 Please use the On Line RMA Request Form and we will be happy to replace it. And please note that you are from the forum or yes you can call our Tech support. Link to comment Share on other sites More sharing options...
mattbecker Posted September 3, 2008 Author Share Posted September 3, 2008 I can't seem to find the part # for in on the Online RMA.... which one is it? (2 GB Flash Voyager) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 3, 2008 Corsair Employee Share Posted September 3, 2008 I can't seem to find the part # for in on the Online RMA.... which one is it? (2 GB Flash Voyager) CMFUSB2.0-2GB is the correct part number. Link to comment Share on other sites More sharing options...
mattbecker Posted September 5, 2008 Author Share Posted September 5, 2008 Ok, I've emailed the support, no response. Filled out the RMA online twice, no response. I filled out the Tech Express, no response. Any reason I have yet to receive an email? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 5, 2008 Corsair Employee Share Posted September 5, 2008 Check you spam/bullk folder in your email, and if there is still no response then call us directly at 888-222-4346 and we will get this resolved over the phone ASAP! If you received a case number at any time, please post it here and I will get the RMA approved right away! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.