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Problems with Twin2x2048-8500C5D


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Hi,

 

I am having issues with my RAM. I have a nForce 680i SLI mobo (122-ck-nf68 AF) and I was unable to turn on my PC. I called eVGA and did some memory swapping. I found that one of my two chips worked fine (in all slots) but when I tried to run with the other, or add it to the paired slot my machine would not POST.

 

Right now I am running fine with a single chip, the only one it will boot with. I was going to look into RMA'ing them but I saw I first needed to talk to someone here.

 

Also is it possible to get the RAM first before sending in the bad in? I can not really have any downtime with my PC. (I need it for school)

 

Thanks!

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  • Corsair Employees
Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them.

After you get the RMA call in and talk to our customer service and see if they can help you speed things up.

 

 

Our hours are from 8:00 AM to 5:00 PM Pacific time Monday through Friday, please try to call them again at 888-222-4346 or 510-657-8747 Ext "0" and do not hit any other extension or send an email to rma@corsairmemory.com along with your RMA# and ask them to check the status for you.

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