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RMA request for dominator pc8500


zerocool27

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good morning

I have recement to buy a kit to dominator 2x2G with fan pc8500 by leaving them by default (5.5.5.15 2v10) in my bios I have test with a memtest 2.01 + and 54 error in the first test

in slowly the frequence (1066 towards 845) I have re-make out a will is I still have errors (6500 error) i test with the manualy

I have make out a will with the reglage in textbook it returns to the same

what append???

Are them defectly (die) i would like echange quickly

 

reference:

cm2x2048-8500c5d

xms2-8500

5.5.5.15

2.1v version 1.1

n° 08292103

 

thank you for your answer

 

sorry for my english

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  • Corsair Employees
Have you manually set the memory voltage to 2.1 volts or was it left at the auto/default value? I would suggest that you test the modules one at a time in the slot closest to the CPU to see if you can isolate a failing module. Let us know your results!
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Have you manually set the memory voltage to 2.1 volts or was it left at the auto/default value? I would suggest that you test the modules one at a time in the slot closest to the CPU to see if you can isolate a failing module. Let us know your results!

 

 

 

i have tested the two module separately in my four slot at the manual and auto timing at 2.1v

i have errors

 

can i a RMA number

thank you

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  • Corsair Employees
If you have the same issues when testing the modules individually then there is a good chance that there is some other issue. It is very unlikely that two modules would fail at the same time, with the same error when each set of modules are tested at their advertised settings before they are packaged. You may want to see if you can test the memory in a different machine to see if you have the same issues. If you just want to have the modules replaced then you can use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.”
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If you have the same issues when testing the modules individually then there is a good chance that there is some other issue. It is very unlikely that two modules would fail at the same time, with the same error when each set of modules are tested at their advertised settings before they are packaged. You may want to see if you can test the memory in a different machine to see if you have the same issues. If you just want to have the modules replaced then you can use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.”

 

 

i have teste other memory it's ok i want test my module with a different pc and i recontact you thank you for your help

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