Need RMA for failing TWIN2x4096-8500-C5DF

[gnaur]

Hello,

 

I have a new kit of TWIN2x4096-8500-C5DF and one module is constantly failing.

 

I have tested both individually with Memtest86 3.4 using default BIOS settings in Slot 1, and 1 of the two modules consistently fails with errors (within 10min to one hour of testing) , the other has run for 15Hours with no problems under the same conditions.

 

Please let me know if there is any other testing or configurations I should try or if I should RMA these items and if so how to proceed.

 

MB ASUS M3A32-MVP Deluxe, Bios 1202

Phenom 9850BE X4 2.5Ghz

 

 

Thank you for your support,

 

gnaur

[RAM GUY]

Please make sure that you have the latest bios and load setup defaults and then set the memory Voltage to 2.1 Volts then set the timings manually to the tested settings for the specific module you have, and test the modules one at a time with www.memtest.org to be sure one is not failing. If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. In addition, with some MB's (Mostly ASUS) you have to disable legacy USB in the bios when running any memory test.

[gnaur]

Thank you, I have furter tested the modules as you suggested and one continues to fail.

 

I will complete the RMA Resquest form and return the modules for replacement.

 

Thank you,

gnaur.

[RAM GUY]

NP Please let me know if you have any more questions!