kvnpark Posted August 21, 2008 Share Posted August 21, 2008 Hi, I shipped a defective VX550W a while ago and the RMA status page shows that it's been received on Aug. 13. Since that update, there has been no additional information and no emails. Could you look into my case? Case #: 636495 RMA #: 1067416 Thank you. Kevin Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 21, 2008 Corsair Employees Share Posted August 21, 2008 I have sent our customer service a message but I am sorry we can no longer check RMA status in Tech Support; please call our customer service at 888-222-4346 or 510-657-8747 Ext “0” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
kvnpark Posted August 21, 2008 Author Share Posted August 21, 2008 Thanks for the reply. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 22, 2008 Corsair Employees Share Posted August 22, 2008 NP Please let me know if you are not able to contact them. Link to comment Share on other sites More sharing options...
kvnpark Posted August 22, 2008 Author Share Posted August 22, 2008 Thank you. I received the replacement unit yesterday evening. It seems everything was processed on time. Only the status web page wasn't updating. The new unit seems to have the correct voltages now, and so far so good. Happy customer.:D: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 22, 2008 Corsair Employees Share Posted August 22, 2008 Great and thank you for letting me know and that is supposed to be fixed about the status updates. Link to comment Share on other sites More sharing options...
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