rsouza7 Posted August 15, 2008 Share Posted August 15, 2008 Hi, I bought the TWIN2X2048-8500C5D last mont and everything was fine until I took the memory modules out of the box and realize that one of the 2 modules have one heatsink unglued. what I mean is that the heatsink seem to have fell from the memory. So I'm stuck with a pair of memory that one have it's heatsink perfect on it and the other have just one. What can I do with it ? I don't want to test before I have some explanation about this. Is this covered by the warrantly ? Thanks a lot Rogerio de Souza Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 15, 2008 Corsair Employees Share Posted August 15, 2008 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.” Link to comment Share on other sites More sharing options...
rsouza7 Posted August 15, 2008 Author Share Posted August 15, 2008 Hello, I've to send boot sticks or just the one that has the problem? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 15, 2008 Corsair Employees Share Posted August 15, 2008 We will need to replace both of them, since they are not sold individually. Link to comment Share on other sites More sharing options...
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