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Request Another RMA please


xtw1ster

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  • Corsair Employees
It is very unlikely that both modules would fail at the same time. To help troubleshoot, I would suggest testing the modules individually in the same memory slot. If one of the modules fails and the other works, then we will need to replace both of them for you. However, if you get errors with both of them, that would usually suggest some other problem.
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  • 2 weeks later...
  • Corsair Employees
I am sorry we can no longer check RMA status; please call our customer service at 888-222-4346 or 510-657-8747 Ext “0” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status!
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