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New RAM = Mouse Trouble


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I have a Logitech MX Duo (wireless mouse & keyboard combo). Prior to yesterday morning, I was using a single stick of 128 PC2100 RAM for basic component testing. Everything was peaches and cream. Yesterday morning however, I recieved my Corsair XMS 1024 (2x512) PC3200PRO DDR400, and quickly replaced the old stuff. No adjustments to the system at all (btw, I am new to this scene, so I haven't tweaked/adjusted my rig...yet). The keyboard still works fine, but for some reason my mouse freezes. It responds during initial WindowsXP startup, and then it freezes. I rebooted in Diagnostic mode. Everything worked fine. Rebooted back to normal startup. Mouse freezes. I have not installed any new programs or hardware in a week until this new RAM. I even removed the Corsair and put the PC2100 stuff back in, and the mouse returned to normail. Put the Cosrair back in and...freeze. I have tried using each stick of the Corsair by itself, and it still freezes. I tried moving the sticks to the black colored DIMMs...nothing. The mouse works fine with the old RAM, but not with the Corsair?!? Any thoughts?
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  • Corsair Employees
Please enter the bios with our modules installed and load setup defaults then turn off AI over clocking and set the timings manually to Cass 2-3-3-6 and set the dim voltage to 2.75 Volts. Then, please run [url]www.memtest.org[/url] on your modules. However you have to disable legacy USB support when running this program! In addition please set the performance mode to standard!
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...ok...I did all of what you asked. Memtest made 7 passes with zero errors. On reboot...mouse still froze. However, on another forum where I had posted my problem, someone suggested I REMOVE the Logitech driver, and let the default Windows mouse drive take over. I did that, and it seems to be working just fine...for now. Not sure how that works, but oh well, it does. Just an FYI. Thanks for the fast response.
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  • Corsair Employees
Actually, I have the same combo of KB and Mouse, and I have used the Microsoft driver from day one and never seen this kind of problem. I would suggest using the default driver in Microsoft WinXP. However if you have run the test and set the settings I gave you with out problems or errors, I would have to suspect some other problem.
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