JamesNJ Posted February 9, 2008 Share Posted February 9, 2008 Hello Ramguy, I am in need of getting RMA Warranty service for 3 sticks of bad Corsair ram replaced. I have tested each stick of ram in multiple PCs by themselves and all of them come back as defective when tested with the MemTest86+ program on 2 different PCs. These were ram chips I had in several different PCs. I have not had time to request warranty service on them. The ram is all the VS512MB400 - this is the 512 meg DDR 400 ram. I have verified both systems I have tested these on is all running the default voltage. Also both test systems work fine with other ram I have put in them for testing. I would like to work to get these replaced via RMA if possible. Is there anything else I would need to verify to apply for RMAs for these? Or additional troubleshooting steps? Thank you very much for assistance! If any additional information is needed please let me know thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 11, 2008 Corsair Employees Share Posted February 11, 2008 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
JamesNJ Posted February 12, 2008 Author Share Posted February 12, 2008 Quick question. Do I have to fill out 3 RMA requests one for each stick of ram? Or is there a way to fill out one form for all 3 sticks? So I can ship them all in the same shipment for replacement? Thanks a bunch! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 13, 2008 Corsair Employees Share Posted February 13, 2008 Just make sure you have the correct part number and you can enter a quantity of 3 for the RMA, and have them all replaced under the same RMA. Link to comment Share on other sites More sharing options...
JamesNJ Posted February 13, 2008 Author Share Posted February 13, 2008 I was just checking the RMA form and it only allows you to select 1, 2, or 4 as the quantity? How would I go about entering 3? Thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 13, 2008 Corsair Employees Share Posted February 13, 2008 Please contact our customer service at 888-222-4346 and dial "0" or (510) 657-8747 and they should be able to help you get the RMA set up. Or you can set up 2 RMAs through the automated system. Link to comment Share on other sites More sharing options...
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