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RMA approved 1/30 -- Never got RMA # -- Don't have time to call


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Case # 420429


It's on the 2x2GB kit of DDR2-667 SODIMM which is listed as compatable for a Dell Inspiron 1420


Purchased at Frys


It worked for 3 or 4 weeks, one stick went bad, tested slot with factory 512MB stick -- all was well.



RMA was approved


Never got RMA #


E-mailed on Sunday -- no reply.


Please help.

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Please do not reply directly to this e-mail as this address is not monitored.


Corsair Technical Support has sent you a message regarding Case #420409




Dear Valued Corsair Customer,


We apologize for any inconvenience you have encountered with your Corsair product. We have received & approved your online RMA (Return Merchandise Authorization) request and will e-mail your confirmation RMA number along with return instructions within 24 hours.


If you do not receive the RMA confirmation within one business day, please contact Corsair's Customer Service Department at TF# 888-222-4346 or send an e-mail inquiry to rma@corsairmemory.com . All e-mail inquiries should include the first and last name the RMA was requested under, telephone number and TSX Case number. NOTE** Corsair's Customer Service Department is available M-F, 8:00am - 5:00 PM PST, excluding holidays. Please allow additional response time for inquires sent over holiday's and weekends. ----------------------------------


Thank you for choosing Corsair!


Corsair Memory Inc.

Corsair Corporate Headquarters

46221 Landing Parkway

Fremont, CA 94538

Phone 510-657-8747

Fax 510-657-8748

Email rma@corsairmemory.com







This e-mail message may contain confidential and privileged information and is intended only for the use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify us immediately by e-mail and delete the original message.



Are you serious RAMGUY. I need memory ASAP, it's been TWO WEEKS since I submitted my request.


This is a joke.

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Edit: It looks like I mistyped the original RMA request number.


I typed 420429


It's really 420409



That's my fault. So I apologize.


But I never got the RMA number -- which caused this entire thread -- so that's still Corsair's fault.


Can you assist me with either 420409 or the newly created 434500

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  • Corsair Employees
Please e-mail me RMA# to rlowery@kenton.org


The email address associated with both cases was "rlowey@kenton.org." Which email is correct?


Edit: I assume the correct address should be "rlowery@kenton.org" so I have changed the emails on both cases and re-approved them. If you still do not get the RMA #'s then check your spam/bulk folder to make sure our emails were not filtered into there.

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