damalix92 Posted February 5, 2008 Share Posted February 5, 2008 Hi, I am experiencing a problem with my corsair flash voyager 1GB (after one year of use without any problem). Last tuesday, when I plugged it into a computer, i had a message from window$ "Problem while installing the device". I unplugged it and tried again in another USB port, but I couldn't get nothing. Since then and until now, when I plug it into any USB port of any PC, I get nothing (under linux, lsusb doesn't show anything apart from my keyboard and wifi adapter) and the drive is getting hot. What can I do ? Is my USB key dead ? Thanks for help, Dam' Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 5, 2008 Corsair Employees Share Posted February 5, 2008 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
damalix92 Posted February 19, 2008 Author Share Posted February 19, 2008 Ok, I didn't sent my key yet because I'm currently moving from home, so I'll send it to you as soon as I've a stable address. Do I have to get a new RMA to change my address ? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 20, 2008 Corsair Employees Share Posted February 20, 2008 No as long as its with in 30 Days but before you send it I would suggest calling our customer service and making sure they have the correct address to send it to. 888-222-4346 or 510-657-8747 Ext "0" Link to comment Share on other sites More sharing options...
damalix92 Posted April 23, 2008 Author Share Posted April 23, 2008 Hi again. I'm really sorry, but I had no stable address, no internet connection, and no phone for more than two months. Now it's OK, but my postal address has changed. Do I need to ask another RMA so I can send back my key ? Many thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 23, 2008 Corsair Employees Share Posted April 23, 2008 You will need to call them and work it out with them. 888-222-4346 Ext "0". Link to comment Share on other sites More sharing options...
damalix92 Posted April 23, 2008 Author Share Posted April 23, 2008 ok, thnks again, i'll phone them. Sorry for the problems. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 23, 2008 Corsair Employees Share Posted April 23, 2008 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
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