axhead Posted February 4, 2008 Share Posted February 4, 2008 Hi, I am trying to use a brand new Voyager 8GB GT and running into some difficulties. On a Windows XP system, once I insert the device into a USB port, it is recognized in Device Manager as a USB MEMORY BAR USB Device. Device Manager says “This device is working properly”. The device gets a drive letter under My Computer. If I double-click on the drive in My Computer, I’m presented with “Please insert a disk into drive D:.”. In Disk Management, the disk shows up as Unreadable. On a Windows Vista 64 bit Ultimate system, the one I care about getting this device to work with, once I insert the device into a USB port, the driver search dialog shows up for a long time. Eventually it is recognized as a USB MEMORY BAR USB Device that is “working properly”. When I select Computer from the Start Menu, a blank window shows up and the pointer changes to the spinning ring. The two systems are vastly different. Any ideas how to fix this problem? Your help is greatly appreciated. Let me know if you require additional information. Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 4, 2008 Corsair Employees Share Posted February 4, 2008 I would check this link as it seems to be a common issue with Vista http://teknobabble.wordpress.com/2007/08/18/vista-driver-problems-installing-a-usb-media-reader-a-solution/ This seems to work as well. Go to Local Disk ©, got to Windows, got to System32, go to Driverstore, go to Filerepository, go to usbstor.inf ( click the on that is newest), cop ythe usbstor.inf and usbstor.PNF files. After you have copied the two files got to Windows, inf folder and paste the files in that folder. Now your usb devices (flash drives, hard drives, ipods, etc.) should work. But on the XP system Please try to format the drive from a command prompt with this syntax: Format (X:) /FS:FAT32 /U (X=the drive letter assigned to the Flash Voyager) If you still have problems we can get it or them replaced, please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
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