hera Posted February 3, 2008 Share Posted February 3, 2008 I have put a Maximum formular board together just around New Year and having problems since then. Whenever I would get items like blue sceen of death with messages like Page-fault, loos of USB, STOP win32k.sys and some issues about nvidia driver looping. Well after having tried to uninstall drivers, clean and install again. Same type of problems. Then did a memtest using MEMTEST86+ v1.70 and it claims that there are errors to be found on both block of ram. Then tested on at a time in first one slot then the other. Same result. failing address 578.4mb and 192.2 on one block. The other only error on 956.8 mb. Could not run many 3d programs without failure when using both blocks. Removed numer run and only using the one with failure at 956.8mb and that work but cant use it for heavy 3d games like lost planet and the Witcher, after a short time the pc freeze graphics fails. Well I did return the one GB ram to my dealer and after 10 days he rejected that there are anything wrong with it. However it still fails. So I do not trust their test and they have not explained anything about how they have tested. I have tried using default setting for bios. I have raised the voltage for the ram to 2.0 volt, I have raised the NB voltage also, I have tried changing the settings for the ram to 5-5-5-12 from 5-5-5-15 to no avail. Memtest fails everytime, tried goldmemorytest and that failed as well. I can run wow most of the time, only crash once in a while but most very extreme 3d games crash which they shouldnt. I live in DK and have traded with Getmore. So questions: 1) should I have to supply other proof than a failed memtest and those problems I am having when using the ram ? 2) How do I proceed ? would I be able to RMA directly to Cosair when the dealer refuse that there is an issue ? 3) Should I chose any Corsair ram instead ? On your website it says that it should be okay. Wanted to make sure my PC could run with the top fsb speed so would it be better with higher ram speed or is there another type I should buy instead ? Please let me know if so. Link to comment Share on other sites More sharing options...
Wired Posted February 3, 2008 Share Posted February 3, 2008 # 1 would depend on the store's policies, but I'd ask them directly what they use, and explain that you've checked on the Corsair forum and all they use is Memtest, a bit of hardware swapping, and some common sense :) 2: You can always RMA to Corsair directly. http://tsxpress.corsairmemory.com Link to comment Share on other sites More sharing options...
jcrsairusr88 Posted February 3, 2008 Share Posted February 3, 2008 I did not see you mention trying at 667 Mhz DDR2 speed (instead of default 800) - you can try and see if that works. If it won't work at that speed you have more evidence to hand to the dealer. From what I've read in the forums a failed memtest when only using a single stick at a time should be enough to indicate the memory is faulty. A digital photo of your PC/monitor and the failed test(s) might help with skeptics. More painfully you could take your PC in to the dealer and show them directly (but that would not be very convenient - and only useful it the ram fails early on into the test). Link to comment Share on other sites More sharing options...
hera Posted February 3, 2008 Author Share Posted February 3, 2008 Hi thanks for responding. I have tried to lower speed on the ram to 667 and it still failed. Just as I have tried to increase voltage on NB as well as on the ram itself. I have taken photos of my monitor. The error occurs after just 6 runs so withing 10-15 min for the best of them and the one with most errors - almost at once. - Hera Link to comment Share on other sites More sharing options...
hera Posted February 4, 2008 Author Share Posted February 4, 2008 So questions: 1) should I have to supply other proof than a failed memtest and those problems I am having when using the ram ? Should I enclose photos of my testresult as proof ? when I want to RMA it to Corsair ? 2) How do I proceed ? would I be able to RMA directly to Cosair when the dealer refuse that there is an issue ? I understand that I may RMA directly to Corsair even when I live in Europe ? 3) Should I chose any Corsair ram instead ? On your website it says that it should be okay. Wanted to make sure my PC could run with the top fsb speed so would it be better with higher ram speed or is there another type I should buy instead ? Please let me know if so. Any suggestions if I would be better off for another Corsair ram for my Maximus, I am willing to shop for another set as I otherwise will have no ram when it is to travel to the US and back ;-) and that would mean no pc and as it is my worktool also I would be in problems. Thanks. - Hera Link to comment Share on other sites More sharing options...
Xtreeme Posted February 4, 2008 Share Posted February 4, 2008 Private message ramguy for a suggestion on compat ram for it (just to be safe). What I find odd though is the 6400c5 is 1.8v ram, I have that ram. It should work in most boards being its low volt part. I dont know your laws there, but if its within 30days and you have a reciept in U.S. they have to take it back. They just dont want to pay shipping on the RMA thats all. Thats my guess. Question, have you set ALL of the ram timings, those 4 listed are just the common ones. There are about 6 others that are key to stablily and so often overlooked. My old board crashed left and right till I manually set them all then NO crashes at all and memtest86 passed. http://www.lavalys.com/products/overview.php?pid=3&ps=UE&lang=en install that then go to the SPD icon, write down ALL the timings for 400mhz setting. Then set them in the bios. The problem with lowering the mhz in this case is the SPD will just tell the bios the settings and the bios will misunderstand again! Hence now your running lower mhz with even TIGHTER timings so it crashes again. Exactly what happened to me. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 4, 2008 Corsair Employees Share Posted February 4, 2008 Please make sure that you have the latest Bios version and then load setup/optimized defaults and set the Dim Voltage to 2.0 volts (+.2 Volts W/Giga-Byte) and then set the timings manually to the tested settings for the specific module you have, or if you have Value Select "BY SPD" and then test the module/'s one at a time with http://www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. In addition, with some MB's (Mostly ASUS) you have to disable legacy USB in the bios when running any memory test. 1) should I have to supply other proof than a failed memtest and those problems I am having when using the ram ? Should I enclose photos of my testresult as proof ? when I want to RMA it to Corsair ? A: We have no reason to doubt you and we have an open policy, however if you stated that you got errors with both modules we would suggest doing some more testing as that would suggest some other problem. 2) How do I proceed ? would I be able to RMA directly to Cosair when the dealer refuse that there is an issue? I understand that I may RMA directly to Corsair even when I live in Europe? A: Yes of course, please use the On Line RMA Request Form and we will be happy to replace them. 3) Should I chose any Corsair ram instead ? On your website it says that it should be okay. Wanted to make sure my PC could run with the top fsb speed so would it be better with higher ram speed or is there another type I should buy instead ? Please let me know if so. A: I would need more specifics on the make and model of MB and the CPU speed you have and what are you trying to accomplish. Link to comment Share on other sites More sharing options...
hera Posted February 4, 2008 Author Share Posted February 4, 2008 system: ---------- [MAXIMUS.Formula-BIOS-0907][E6850@3.0GHz][2x1Gb-PC2-6400(CM2X1024-6400C5DHX from Cosair@5-5-5-18 at 1.8V] [Maxtor 6B200M0(200GB)HDS722512VLSA80(100GB)][XFX 8800 GTS fatality ][Freezer7Pro][Northq 4775-500S 500W-PSU][WinXP 32bit] latest Bios 0907 is running with 2.0 volt 5-5-5-12 and tried with 5-5-5-15 have inceread NB also have tried 1.8 v and 5-5-5-18 (default) Further more: ------------- I have been having problems esp. when making use of memory in 3D games as The Witcher and Lost Planet. I keep getting a freeze of the PC. Then having tested with Memtest86 v. 1.70 I have found that it claims that there are errors on both ram . I have tested them together and one at a time. and in the described different voltage and speed set-up and still they fail the memtest and at the same locations. one is failing at 578.54 mb and does it very fast and also at 129.2 mb the other is failing after some time at 956.8 So I have removed the first one and just using the last one. Does work fine with WOW, rarely that I have a freeze there, however often fails using The Witcher and Lost Planet most likely as the make use of ressources in extreme. Cant play those games more than a few min then it freezes. I have raised the setting to 2.0 volt for the ram, I have changed the settings to 5-5-5-12 and it has not removed the problem. Have tried using default setting no change. Have tried to raise the voltage on the NB and that did not make any difference. My programs keep crashing when running heavy 3D, have disable multithreading in the display server. I have removed displaydriver and made a remove in safemode and reinstalled the most recent Nvidia Forceware. No change. I have no extra MB to try it in as all my other PCs around me run with normal first generation ram. 1) So I understand I may RMA it but have to pay the cost of shipping myself ? and in this case my cost has not been more than 60 USD so question if the costs wont exceed the value of shopping for a new set. However, I will not buy the same type if it means another round of bad stuff, thats why I ask for some advise on some better fitting my Maximus formular MB 2) Should I chose any Corsair ram instead ? On your website it says that it should be okay. Wanted to make sure my PC could run with the top fsb speed so would it be better with higher ram speed or is there another type I should buy instead ? Please let me know if so. I need to buy some extra ram anyway otherwise I have no PC while waiting for some new ram to return. I have no reason to to think that my MB is faulty, cputest causes no problem I have tried to disable legacy support for USB during memtest and that did not change anything, also tried with default values for the bios setup. no change. Link to comment Share on other sites More sharing options...
hera Posted February 5, 2008 Author Share Posted February 5, 2008 Field Value Memory Module Properties Module Name Corsair XMS2 CM2X1024-6400C5DHX Serial Number None Module Size 1 GB (2 ranks, 4 banks) Module Type Unbuffered DIMM Memory Type DDR2 SDRAM Memory Speed DDR2-800 (400 MHz) Module Width 64 bit Module Voltage SSTL 1.8 Error Detection Method None Refresh Rate Reduced (7.8 us), Self-Refresh Memory Timings @ 400 MHz 5-5-5-18 (CL-RCD-RP-RAS) / 22-42-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP) @ 270 MHz 4-4-4-13 (CL-RCD-RP-RAS) / 15-29-3-5-3-3 (RC-RFC-RRD-WR-WTR-RTP) Memory Module Manufacturer Company Name Corsair Memory, Inc. Product Information http://www.corsairmemory.com/products/xms_home.aspx Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 5, 2008 Corsair Employees Share Posted February 5, 2008 Did you test them one at a time with http://www.memtest.org at the tested settings? If yes and you got errors on what test did you get errors and were the errors the same for both modules? From what you have posted I would suspect a power issue, can a friend help you test the modules in another system? Link to comment Share on other sites More sharing options...
Xtreeme Posted February 5, 2008 Share Posted February 5, 2008 yep same ram as mine. My board set the RC (22) wrong and the WTR I think was the other one that was wrong. One of them made it fail memtest and crash alot. Try finding the those timings in the bios and manualy setting them. THEN raise the mem volts like suggested. Before when you raised the mem volts, looks like you lowered the timings which isnt what we want to do. Higher numbers are looser or slower timings. keep the standard 5-5-5-18 through out the test. Set these manually RC 22 RFC 42 (may not be listed if not dont worry) RRD 3 WR 6 WTR 3 RTP 3 command rate (CT) 2 That was all I needed to do and been rock solid since in that mobo. Now my new mobo- reads the spd right and all timings are set auto. Its usually the board reading the mem spd wrong, and since both sticks its prob not bad ram. Link to comment Share on other sites More sharing options...
hera Posted February 6, 2008 Author Share Posted February 6, 2008 one is failing at 578.54 mb and does it very fast and also at 129.2 mb other failing at 352.5mb and 956.8 failing in tests 4 thru 8 Testing done 1/2 an hour - test 6 fails most Both fails tests 6 thru 8 but no lower tests. when I look at my BIOS it says ----------------------------- Dram command rate (I take thats CT) that has been set to 2T CAS# latency RAS# to cas delay RAS Precharge RAS active time ras to ras delay row refresh cycle time write recovery time read to precharge when having changed to the suggested it says 5-5-5-18-3-42-6-3 secondary info: -------------- 8-3-5-4-6-4-6 read to write delay(S/D) write to read delay(S) write to read delay(D) read to read delay(S) read to read delay(D) write to write delay(S) write to write delay(D) dont know what this is but I have left them at above values. also have disable USB legacy support while testing. so I am unsure if I have done it correctly - the set-up as the names in my bios is not the same as mentioned by Extreeme so if someone could relate them. For RAMGUY: ------------- what do you mean by power issue ? Do I need more power on my system ? I should think 500 w should be enough or what do you mean ? - Hera Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 6, 2008 Corsair Employees Share Posted February 6, 2008 For RAMGUY: ------------- what do you mean by power issue ? Do I need more power on my system ? I should think 500 w should be enough or what do you mean ? A: Yes maybe! one is failing at 578.54 mb and does it very fast and also at 129.2 mb other failing at 352.5mb and 956.8 failing in tests 4 thru 8 Testing done 1/2 an hour - test 6 fails most Both fails tests 6 thru 8 but no lower tests. Summation: With the modules failing this way it would suggest a possible power issue, and the Video card you have requires 22-26 Amps by it self. If your PSU can provide that much power to one channel it might be OK but with the errors you are getting I would suspect that PSU and would be where I would start checking. And Even if the PSU was 700 Watts but it could only provide 18 Amps to the Video card it would not be sufficient; check with the PSU maker and with the maker of the Video card to see if it is compatible, And Or check the memory in another system to see if the errors follow the memory. Link to comment Share on other sites More sharing options...
hera Posted February 6, 2008 Author Share Posted February 6, 2008 I much doubt that it is my powersupply. I have just tested with my old graphic card Asus EN7800GTX and that did not change a thing, sadly, otherwise it would have been no problem replacing my powersupply. I have been running my powersupply with my old MB and this same configuration just my graphic card is new and MB and cpu - was using AMD b4. What happens when I run 3D programs is that my PC will freeze, no blue screeen, when I ram with the other stick I have lots of blue screens so most likely depends on where the error is situated. The errors memtest reports are the same addresses over and over in each testrun. Different tests that it fails in but always the same 2 addresses. I am the only one at my office and among my nearby friends that uses DDR2 ram so no possibility to test it out in another PC. So I am back to shopping for a different series, any suggestion as what other Corsair to try out ? - Hera my powersupply: Standard ATX 500Watt PSU ATX 2.0 standard Active PFC 24-pin ATX extension 140mm crystal clear fan installed Fan speed control function inside Noise : 12 - 17db noise level. Full cable sleeving 4 * S-ATA lines 2 * 75Watt PCI-Express line Cables extended with 10cm to full 60cm and 40cm for the P4 extension 20-24pin converter for new motherboards. Titanium coated Lifetime : 50,000 hours at 25° Dimension:150*86*160mm(W*H*L) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 7, 2008 Corsair Employees Share Posted February 7, 2008 2 * 75Watt PCI-Express line That may not be enough for your Video card the reference Video Card from Nividia needed 90-125 Watts, again I would check with the Video card maker Link to comment Share on other sites More sharing options...
hera Posted February 7, 2008 Author Share Posted February 7, 2008 Dear Ramguy, I have tested the set-up with my old graphic card and the errors are still there and at the same addresses. The old card is a 7800GTX. If it had been a power issue I would have had no error using that card ! dont you agree ? On the other hand I am in contact with Xfx support anyway so I will ask them about my power supply. Which powersupply do you recommend instead of my present ? - Hera Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 8, 2008 Corsair Employees Share Posted February 8, 2008 The 12 Volt rail needs about 35-45 amps total and to be able to provide 22-26 Amps to the Video Card. I would suggest our HX520W minimum for that configuration. And did you test the modules one at a time with http://www.memtest.org. Link to comment Share on other sites More sharing options...
hera Posted February 9, 2008 Author Share Posted February 9, 2008 Solved: ----------- I have replaced the Corsair ram with 2 x 1 GB from K- ing sto-n(KHX6400D2ULK2) and the same set up gains no errors even after 2 hours of testing. I have tested my 3D games that the Corsair would not run without freeze or BSoD and they now run fine. Thanks everyone So first and foremost thanks to everyone for their suggestions. I am always very happy to notice how many helpful people that are willing to assist even when its not their job. So my deep felt thanks to everyone for their valuable input. For Corsair support: 1) My PSU has 2 x 75 w on my graphic so as to be able to run SLI. However as I am running just one card, that one may pull as much as 150w and that should be enough. Testing similar systemset-up as mine with exact same card, results in 445W max (total) and 300W idle. I will do some more max usage testing just to be sure. So thanks for that suggestion. 2) As I have written I did a new test with my old graphic card, in 2D doing the MEMTEST86 testing one stick at a time also gain error at the same addresses over and over again. Had it been powerproblem this would have been more or less random ! So my Corsair ram is going into the bin as my supplier will not refund it. I do not want an exchange as I do not, at present, trust Corsair quality control to be sufficient. Doesnt mean that I wont be shopping Corsair ram or other products in the future but I will give up on i a lot faster, this has been going on since January 1st. 3) I just want to make clear that I am not impressed. I may have been unlucky and hope so but to claim that me finding errors while running memtest and that should be due to PSU problems when its the same addresses over and over, that is just barking up the wrong tree. I know you try you best at Corsair and have many other customers than me with problems to be solved but please read what we write and better wait an extra day, if workload demands it rather than not reading what we write, that would be most helpful for everyone. 4)I am sure my supplier hasnt done much more testing than trying it in a pc by checking if it would boot up with the ram, not doing 1 hour of memtest and thats just wrong. That part I will deal with myself and I have contacted the manager and asked him to explain their testing procedures, I dont care about the money but not being honest to customers thats bad for everyone and no CEO would allow that. - Hera Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 9, 2008 Corsair Employees Share Posted February 9, 2008 I am sorry that was not posted before but let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.