g4rd14c Posted February 2, 2008 Share Posted February 2, 2008 note : this isnt for my pc, it is for my girlfriends (so the pc info on my profile wont match!) i am having an issue with some twinx2048 8500c5d memory that i bought on newegg. everything with the pc boots and works fine (that i can see), but during any sort of install process (MS office, WoW, anything at all really) i keep getting failed CRC checks and other install related issues. at first i thought it was the HD, so i replaced the old IDE drive with 2 brand new SATA drives. the same errors continued after installing windows and everything else on the new drives. i thought maybe it was the optical drive, so i used mine to reinstall everything. that also didnt work. i thought maybe the windows cd itself was bad and was corrupting the windows installer program, so i downloaded the 3.0 version and installed it but that didnt help either. i was grasping at straws until i remembered that i had a copy of memtest86 laying around. i plopped in the cd and booted up and starting getting errors about 55% through the first pass. i let it run all night and ended up with 13k+ errors lol. i tried testing each chip separately. one chip is definitely the culprit. i ran both for 2 hours individually. 1 produces errors every pass, the other produces none. i also tried running both chips in my pc (since i have had no issues since i built it january of 07). i get the same results in all 3 variations of testing. both chips, lots of errors. one chip is fine alone, one chip is error ridden alone. is there anything left for me to try before i submit an RMA? do i need a receipt or anything to prove i bought the chips from newegg? oh and one other question, since these are a 'matched pair', will there be any issues returning just one, or will i need to return both? thanks for the help in advance! jason Link to comment Share on other sites More sharing options...
bigbuck08 Posted February 2, 2008 Share Posted February 2, 2008 I would submit an RMA. I would also send both modules back to ensure you get a matched set in return. If you just want replacements you will not need a receipt. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 4, 2008 Corsair Employees Share Posted February 4, 2008 Make sure you have the memory voltage set manually to 2.1 volts, and if the module is still failing then lets get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
g4rd14c Posted February 4, 2008 Author Share Posted February 4, 2008 the voltage is indeed set to 2.1v and the errors are still there. currently that pc is running with just one module in place (the one i did not receive errors on) and so far it runs fine. no more random crashes, no more bad installs. i submitted an RMA last night, and just sent a reply to a question they had for me. hopefully tomorrow i will be able to exchange these modules for some error-free ones :) thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 5, 2008 Corsair Employees Share Posted February 5, 2008 Please post your Case # and I will make sure that the case is approved ASAP! Link to comment Share on other sites More sharing options...
g4rd14c Posted February 5, 2008 Author Share Posted February 5, 2008 Tech Support Express Case [429932] thank you again! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 5, 2008 Corsair Employees Share Posted February 5, 2008 2/5/2008 3:30:00 PM TS/Administrator RMA #1045683 has been assigned. Link to comment Share on other sites More sharing options...
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