bopchoy Posted January 24, 2008 Share Posted January 24, 2008 I need advice...I'm trying to figure out this C1 error on one of my memory CM2x1024-8500c5d with diff. Bios p30, 31, and 32.....Well, during the installation process, one side of the heat sink's glue broke lose...What should I do?? I can't get this 2nd one working (one with the heatsink off)....Only one memory work but only if I go into the bios to change my voltage to 2.1.. I have to put in my old corsair (533mhz) for me to go into bios .If I put 2 memories in, I get an error.....The memory without the heatsink by itself would yield a c1 instantly even at 2.1v....Can I RMA the lose heatsink?? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 24, 2008 Corsair Employees Share Posted January 24, 2008 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
bopchoy Posted January 26, 2008 Author Share Posted January 26, 2008 Should I return both or the one affected? Link to comment Share on other sites More sharing options...
Wired Posted January 26, 2008 Share Posted January 26, 2008 both, as they are meant to run in a matched pair. Link to comment Share on other sites More sharing options...
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