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Kalel

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My same TWIN2X2048-8500C5DF is failing I have 1 dead stick and one with alot of memory errors. I need my computer running! I'd return them to newegg (where I bought them) but they don't have them in stock. I need the fastest possible solution. What can Corsair do for me?
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  • Corsair Employees

To find out if you have a failing module I would recommed that you do the following. Please make sure that you have the latest BIOS for your motherboard and then load optimized defaults and set the Memory Voltage to 2.1 volts and then set the timings to 5-5-5-15 (CAS-tRCD-tRP-tRAS) and then test the modules one at a time with http://www.memtest.org! Please allow memtest to run 2-3 passes on each module. If you still get errors, we will be happy to replace them! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.

 

You may contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com if you have any questions regarding the replacement.

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