Deathspine Posted January 19, 2008 Share Posted January 19, 2008 I was shipped a different model of memory with my recent RMA. Below is the communication I had with the RMA service. I have another pair of TWIN2X2048-8888C4DF and was planning to have a total of 4 G, the 9136 will not work with the other pair. Any chance we could check the stock again, as the obsolete memory is available online with dealer like Newegg. Thanks, Corsair RMA has served me will in the past and is one of the best companies to deal with as they standby their products with the lifetime warranties. Patrick McKeethen From: RMA Service [mailto:rmaservice@corsairmemory.com] Sent: Wednesday, January 16, 2008 10:10 AM To: mckeethen@tx.rr.com Subject: RE: Error with RMA Hi, We didn’t send you the part that you had originally sent to us As it is an obsolete part now. That’s why we sent the 9136 You may also keep the fan. Thank you, RMA Support 46221 Landing Parkway Fremont, CA 94538 Office: 510.657-8747 x 419 Fax: 510.743.1188 Home Page: http://www.corsairmemory.com This e-mail message may contain confidential and privileged information and is intended only for the use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify us immediately by e-mail and delete the original message. ________________________________________ From: Patrick McKeethen [mailto:mckeethen@tx.rr.com] Sent: Monday, January 14, 2008 6:20 PM To: Customer Service Subject: Error with RMA RMA number 1040327 has now been shipped by UPS 3 Day Select. Your UPS tracking number is 1Z966E651277678234. Our records show the following information on the return: RMA number: 1040327 Corsair Product: TWIN2X2048-8888C4DF Quantity Returned: 1 Return Address: 1401 Holveck Drive Cedar Hill TX 75104 US Package arrived today, I immediately notice a new fan was included, I did not return a fan but thanks. I will gladly return the fan as I am requesting a RMA of my RMA. I did not receive a replacement of the above memory instead a received a pair of 9136C5D; the CAS 5 1143MHz. I was expecting the 8888C4DF CAS 4 1111MHz. Could I received a RMA number for my RMA? I was so much looking forward to installing my fast RAM. Patrick McKeethen Long time Corsair end-user Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 21, 2008 Corsair Employees Share Posted January 21, 2008 Please contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com to see what options you may have! Link to comment Share on other sites More sharing options...
Deathspine Posted January 21, 2008 Author Share Posted January 21, 2008 I copied this thread and email them per your requests. I request an exchange for the 6400 C3 as I have a pair of them already and together would then get my 4G. Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 22, 2008 Corsair Employees Share Posted January 22, 2008 I am sorry but XM2S-6400C3 modules may not be available, and again I would suggest calling them at 888-222-4346 or 510-657-8747 Ext "0" and see what they can do. Link to comment Share on other sites More sharing options...
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