pwetpwet Posted January 16, 2008 Share Posted January 16, 2008 Hi, I received the rma approved mail wednesday january 9th and i'm still waiting the rma number confirmation, i mailed rma 3 times and still no response so i post here... Can you give me the rma confirmation please? Thank you Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 16, 2008 Corsair Employees Share Posted January 16, 2008 I have re-approved your RMA, please let us know if you still do not get the information. Link to comment Share on other sites More sharing options...
pwetpwet Posted January 16, 2008 Author Share Posted January 16, 2008 I have re-approved your RMA, please let us know if you still do not get the information. i don't receive the information, i received no email from you :( can you just send me the rma number in private message here please ? i think there is a problem with the rma mail system because there is no filtering on mine Link to comment Share on other sites More sharing options...
pwetpwet Posted January 18, 2008 Author Share Posted January 18, 2008 still waiting... what can i do to have this rma number? :confused: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 18, 2008 Corsair Employees Share Posted January 18, 2008 I have contacted our RMA department and asked them to help get you the information you need to replace these modules. Link to comment Share on other sites More sharing options...
pwetpwet Posted January 19, 2008 Author Share Posted January 19, 2008 i'm still waiting the rma number which has been approved more than 1 week ago ! please just send me it in my private messages here because the rma service doesn't work, i receive only the RMA Approved emails and nobody give me the rma number... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 21, 2008 Corsair Employees Share Posted January 21, 2008 Please contact our customer service at 888-222-4346 and dial "0" or (510) 657-8747 and ask for a supervisor to get this resolved ASAP! Link to comment Share on other sites More sharing options...
pwetpwet Posted January 21, 2008 Author Share Posted January 21, 2008 i can't phone to america and my english is bad, i'm french Link to comment Share on other sites More sharing options...
pwetpwet Posted January 21, 2008 Author Share Posted January 21, 2008 please just send me the rma number here and stop doing me waiting thank you Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 22, 2008 Corsair Employees Share Posted January 22, 2008 I am sorry but you will need to communicate with our customer service, or I would suggest contacting your Reseller and see if they can help you. Phone 510-657-8747 Ext "0" or email them at rma@corsairmemory.com. And the system has just reported you RMA was emailed to you "RMA #1043390 has been assigned 1/21/2008 5:45:00 PM" Link to comment Share on other sites More sharing options...
pwetpwet Posted January 22, 2008 Author Share Posted January 22, 2008 i finally received it after 2 weeks of waiting. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 22, 2008 Corsair Employees Share Posted January 22, 2008 As I stated I am sorry but you really should have called our customer service or went to your reseller if you had trouble calling us. Link to comment Share on other sites More sharing options...
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