csplayer089 Posted January 15, 2008 Share Posted January 15, 2008 I just want to say that this is my THIRD bad set of Corsair memory that I have had, and I am quite dissapointed. Please, dont try to blame something in my system as the culprit, either. I am currently running a different brand of RAM and it its error-free and runs great. The Corsair was fine for a while..then once I put in my new 8800GT videocard, I started getting crashing and BSOD's..ran memtest a few hours ago and guess what? 7 errors on test #6. Excellent. Third set. I have already filled out the RMA form.. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 16, 2008 Corsair Employees Share Posted January 16, 2008 To properly find out if you have a failing module please make sure that you have the latest BIOS for your motherboard and then load optimized defaults and set the Memory Voltage to 2.0 volts and then set the timings to 4-4-4-12 (CAS-tRCD-tRP-tRAS) and then test the modules one at a time with http://www.memtest.org! Please allow memtest to run 2-3 passes on each module. If you still get errors, we will be happy to replace them! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. With your previous sets of memory were there one failing module, or was it both modules? Errors in tests 5 or later would normally indicate a problem with settings or possible a power issue. What kind of PSU do you have? And what settings have you set for the CPU and memory? Link to comment Share on other sites More sharing options...
csplayer089 Posted January 16, 2008 Author Share Posted January 16, 2008 the CPU is not overclocked. its an Athlon 64X2 3800+ EE model, socket AM2. For the ram, I was manually running DDR2-667, with timings of 4-4-4-12 and volts at 1.9. Ok with the first set, I got about 60,000 ECC errors and memtest actually froze. The second set, I was having a problem with one of the sticks. The speed of the module was fluctuating (it was an XPERT module). I talked on the phone for a while and the tech representative suggested an RMA. Since the XPERTS were on backorder, I received 2 gigs (an upgrade from one) of regular XMS2 DDR2-675. They have been working fine up until now. Like I said, I recevied 7 errors on test #6. I did not have time to test the modules individiually, but it doesnt not make a difference since you guys recommending returning both modules anyhow. So, Im stumped. Also, I am going to be RMA'ing my videocard too. It keeps artifacting, even with the GOOD memory installed (the 1gb of OCZ). So, I have to do 2 RMAs at once. My PSU is an antec truepower 2.0 430-watt, with a +12v total output of 31 amps; more than enough for my system. If you are interested in seeing what the artifacts are like, then watch this video I made. The GPU artifacts followed by a nice BSOD with a nv4_disp.dll error. I have talked to XFX about this, and they suggest an RMA. http://youtube.com/watch?v=SsoZLnEOO08 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 16, 2008 Corsair Employees Share Posted January 16, 2008 Why are you getting ECC errors the modules you have do not support ECC, please check the BIOS settings and ECC should be disabled. And please use http://www.memtest.org to test the memory. And I could not catch the Stop errors code, do you happen to know what the stop error code number was? Did you check it at http://www.microsoft.com/technet? And what is the exact part number of the modules you have installed and how many modules and please tell me the exact bios settings you have set for both CPU and memory? And what is the complete system configuration, and do you have another PSU you can test with? Link to comment Share on other sites More sharing options...
csplayer089 Posted January 16, 2008 Author Share Posted January 16, 2008 no i am just saying the first set crapped out on me. i dont know why, but i had over 60,000 ECC errors. But that was over a year ago. Like I said, the CPU is at default frequency, with voltage at 1.25v (default). The RAM was running at 667mhz, with timings of 4-4-4-12 and 1.9v I have the latest BIOS for my mobo. I dont have another PSU and I highly doubt a PSU can cause memory errors. Regardless, I am RMA'ing my modules because they received errors in memtest. Here are the stop codes http://i18.photobucket.com/albums/b117/csplayer089/5714IMG_3668.jpg please read http://support.microsoft.com/kb/293078/en-gb apparently, it is a driver issue or a videocard problem. well, i have updated my drivers 3 times (169.21 officials, 169.21 Omegas, and 169.28 Beta's) and still same thing. And YES i do know how to properly update drivers with DriverCleaner in safe mode. So, I can ONLY assume that the BSOD is from the videocard. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 16, 2008 Corsair Employees Share Posted January 16, 2008 I did not have time to test the modules individiually, but it doesnt not make a difference since you guys recommending returning both modules anyhow. We recommend to test the modules individually to help troubleshoot. It would be very unlikely that multiple modules would fail at the same time with similar errors. 99% of the time if there is a faulty module, one will pass and the other will fail, and if that is the case, we would want to get the set replaced with a new matched pair. Regardless, I am RMA'ing my modules because they received errors in memtest. Failing memtest does not automatically indicate faulty memory, and testing modules individually can usually help narrow down the problem. If both modules fail, then there can be an issue with the motherboard, the CPU, the configuration in the BIOS, etc. With that said, we have no problem replacing your memory for you at any time, but we would like to be confident that a replacement set of memory is going to resolve your problems. Link to comment Share on other sites More sharing options...
csplayer089 Posted January 16, 2008 Author Share Posted January 16, 2008 i understand what you are saying, but usually when i test memory in memtest and receive errors, i assume the memory is bad. after all, it is called MEMtest. plus, i have another set of a different brand that doesnt receive errors. So its not a mobo or BIOS issue. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 16, 2008 Corsair Employees Share Posted January 16, 2008 I would still recommend testing the modules one at a time, however if you have not already requested an RMA, please feal free to use our the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
csplayer089 Posted January 16, 2008 Author Share Posted January 16, 2008 i already have my RMA number and the RAM is already boxed up. thanks for the replies. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 16, 2008 Corsair Employees Share Posted January 16, 2008 No problem, let us know if you have anymore problems! Link to comment Share on other sites More sharing options...
csplayer089 Posted January 18, 2008 Author Share Posted January 18, 2008 yes, i made the stupid mistake of not putting my name and address inside the box with the modules..and they shipped out yesterday. can i give this information to you in a PM or should I just call tech support? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 18, 2008 Corsair Employees Share Posted January 18, 2008 Please contact our customer service at 888-222-4346 and dial "0" or (510) 657-8747! Link to comment Share on other sites More sharing options...
csplayer089 Posted January 19, 2008 Author Share Posted January 19, 2008 problem solved. thanks ram guy! :sunglasse Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 21, 2008 Corsair Employees Share Posted January 21, 2008 Great! Let us know if you have anymore problems! Link to comment Share on other sites More sharing options...
csplayer089 Posted January 25, 2008 Author Share Posted January 25, 2008 ok, just got confirmation that my replacements have shipped. just curious (and i am not worried, i am just wondering), the modules that i sent in were Twin2x2048-5400C4, and on the replacement modules part number, it is "TWIN2X2048-5400C4 G" what does the "G" at the end mean? Link to comment Share on other sites More sharing options...
Wired Posted January 25, 2008 Share Posted January 25, 2008 nothing to worry about. G = ROHS compliant = lead free Link to comment Share on other sites More sharing options...
csplayer089 Posted February 13, 2008 Author Share Posted February 13, 2008 *sigh* great...i was testing the recently received memory after doing some overclocking (very minimal overclocking i only upped the RAM speed by a mere 25mhz) and I received 1 error on test #7 (at around 1750.1MB or something) of memtest86+ after 3 passes wtf...:[pouts: i really dont want to RMA again but the memory had errors..again. 4th time. wow. Link to comment Share on other sites More sharing options...
Wired Posted February 13, 2008 Share Posted February 13, 2008 Have you tested at the rated speed, and not the OC'd speed? Link to comment Share on other sites More sharing options...
csplayer089 Posted February 13, 2008 Author Share Posted February 13, 2008 yes. i performed and successfully completed 3 passes on default speed. then i rebooted, raised the FSB and RAM speed, looped each test on 3DMark06 6 times each, then I ran memtest again. And received the errors as stated. Link to comment Share on other sites More sharing options...
Wired Posted February 13, 2008 Share Posted February 13, 2008 So just to make sure we're on the same track, when running at their rated speeds, they're testing fine, but when OC'd a bit, they fail. Is this correct? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 13, 2008 Corsair Employees Share Posted February 13, 2008 What are the exact settings you have set for BOTH CPU and memory? And I would check with the maker of your Video card to be sure that PSU will run the Video Card you have listed. Link to comment Share on other sites More sharing options...
csplayer089 Posted February 13, 2008 Author Share Posted February 13, 2008 You can see my specs in the "system specs" dropdown thing. My PSU is sufficient for my videocard, as I have talked directly to the manufacturer about that. As for if they do or do not give errors on stock values, I will have to re-perform that test. I only ran 3 loops. When the modules were overclocked (from 333mhz to 353mhz) I received ONE error on test number 7 after the THIRD pass. It had already completed 2 more passes, for a total of 5. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 13, 2008 Corsair Employees Share Posted February 13, 2008 What are the exact settings you have set for BOTH CPU and memory? You never answered this??? Link to comment Share on other sites More sharing options...
csplayer089 Posted February 13, 2008 Author Share Posted February 13, 2008 CPU is an AMD Athlon 64 X2 3800+ EE Windsor core, with a stock frequency of 2.00GHz with a multiplier of 10 on a 200FSB. I raised the FSB to 212 (Which would equal 2.12GHZ cpu speed). The core voltage is set at 1.25V, which is stock. The RAM is running at DDR2-667 speeds in the BIOS with timings of 4-4-4-12 2T and 1.9v. When the CPU was at 2.12ghz, the RAM was at 353MHz. I have lowered everything back to stock values. I am currently running memtest as well. If the errors dont show up (I am assuming this; I will find out later tonight once I complete 4-5 passes) when the RAM is at stock speed, then what does that mean? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 13, 2008 Corsair Employees Share Posted February 13, 2008 You only have two modules correct? And Errors on Test 5-8 would suggest some other problem, most likely there is another setting that is not set in the BIOS. And for testing I would not suggest over clocking the CPU, and I would try and set the memory Voltage to 2.0 Volts and make sure the Command Rate is set to 2t and if you have the setting called TRC set it to 24. And with that MB I would suggest you disable Legacy USB when running any memory test. Link to comment Share on other sites More sharing options...
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