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Memory Failure


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To properly test the modules I would recommend that you make sure you have the latest BIOS for your motherboard and then load optimized defaults and set the Memory Voltage to 2.1 volts and then set the timings to 4-4-4-12 (CAS-tRCD-tRP-tRAS) and then test the modules one at a time with http://www.memtest.org! Please allow memtest to run 2-3 passes on each module. If you still get errors, we will be happy to replace them! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.


If you would like to get them replaced, then please use the On Line RMA Request Form and we will be happy to replace them.


Keep in mind that with 4 modules in this system you may not be able to run the memory at 800MHz due to limitations of the memory controller in the CPU.

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