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Apple memory scam


niceguy777

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Dear Corsair staff,

 

I own a core duo macbook pro and recently upgraded it with corsair memory. Everything works fine with the memory. Before I installed the RAM, I was already having issues with the Fan in my laptop which was making really loud noise and failing. Weeks after I installed Corsair memory into my macbook, I sent my laptop in to get my fan repaired.

 

I received my macbook pro back from apple today and received an outrageous letter along with the laptop.

 

The letter indicated that the Corsair memory I installed was the cause of the problem. (Which I know is not true, since the problem existed before I installed the Memory. Even some guy who got his screen hinge fixed also received the same letter... indicating that the RAM was causing his hinge to fail {WHAT???})

 

so I have several requests for Corsair

 

1. Can Corsair get itself to be an apple approved Memory brand? That way I won't have issue with my warranty policy.

 

2. If in the future apple refuse to repair my laptop under waranty and blaming Corsair's memory as the problem, would corsair be able to help prove otherwise?

 

Thank you very much..

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  • Corsair Employees

1. Can Corsair get itself to be an apple approved Memory brand? That way I won't have issue with my warranty policy.

We will look into being a Apple approved Memory Brand.

 

2. If in the future apple refuse to repair my laptop under waranty and blaming Corsair's memory as the problem, would corsair be able to help prove otherwise?

Yes, we would definitely help as much as we can. The first thing we could do is test if the memory passes the Apple Memory Diagnostic test. This is the same test that Apple uses on their approved memory. All of our VSA parts have been verified and tested with this diagnostic test.

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