breuerp Posted January 7, 2008 Share Posted January 7, 2008 This is the second time I'm having to return the RAM due to this issue and I'm suspecting that it might be the power supply. The system will POST and boot once and will run for several hours. However, if I shut the system down (using Windows shutdown), it will not POST again (not even to get to the BIOS). Taking the memory out and placing it into a known system, the memory now fails to pass memtest. Any ideas? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 7, 2008 Corsair Employees Share Posted January 7, 2008 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
breuerp Posted January 8, 2008 Author Share Posted January 8, 2008 Corsair has always been great about replacing any product I've ever had a problem with which is why I've been using their stuff for as long as I can remember. That being said, I'd love to hear any theories as to what might be causing this. I have a hard time believing that I've gotten three bad pairs of sticks from Corsair in a row. The odds of that happening are simply astronomical. Has anyone had a similar problem? I can't imagine that it's a ground in the case or the system would never have started to begin with. I'm not overclocking and haven't changed any system timings or voltages. Could it be the power supply? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 8, 2008 Corsair Employees Share Posted January 8, 2008 Have you tested the modules individually? Do they both fail or just one of them? Link to comment Share on other sites More sharing options...
breuerp Posted January 9, 2008 Author Share Posted January 9, 2008 I've tested them individually. Only one stick goes bad at a time. However, when I remove the "bad" stick and leave only the "good" stick, the "good" stick also goes bad after a startup and shutdown cycle. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 9, 2008 Corsair Employees Share Posted January 9, 2008 If the modules are doing the same thing in multiple systems then we would want to get them replaced, however it is hard to say what might be causing them to behave this way. PSU is a possibility, so is a faulty motherboard, do you have any other memory that you can use to test in this system? Link to comment Share on other sites More sharing options...
breuerp Posted January 10, 2008 Author Share Posted January 10, 2008 No, I've got two twin packs of Corsair memory (different one XMS and the other not) that I've tried. I've also tried three different motherboards and all had the same result. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 10, 2008 Corsair Employees Share Posted January 10, 2008 That would suggest something is killing the memory if that keeps happening, we can replace them again but I would maybe try another PSU since you had the MB replaced. Link to comment Share on other sites More sharing options...
breuerp Posted January 10, 2008 Author Share Posted January 10, 2008 That was what I was thinking. As soon as I get my RMA number I'll send them back. Thanks again. It's great to see such good customer service and support! .Keep up the good work! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 10, 2008 Corsair Employees Share Posted January 10, 2008 No problem, let us know if you have anymore questions! Link to comment Share on other sites More sharing options...
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