strategy1 Posted December 31, 2007 Share Posted December 31, 2007 Dear Customer Service, I have a Corsair Value Select notebook memory stick that fails GOLDMEM diagnostics and the unit stopped working with it. Can I have it replaced under warranty? S/N: VS512SD333 LOT#:0429004-2 Thank you for your time. Link to comment Share on other sites More sharing options...
bigbuck08 Posted December 31, 2007 Share Posted December 31, 2007 All Corsair RAM has a lifetime warranty. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 31, 2007 Corsair Employees Share Posted December 31, 2007 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
strategy1 Posted March 7, 2008 Author Share Posted March 7, 2008 I sent that 512 stick to RMA on 1/7/2008 with RMA #: 1041157. I didn't get a replacement yet, I'm wondering why it takes so long?!:[pouts: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 7, 2008 Corsair Employees Share Posted March 7, 2008 You should have at least heard something by now, please contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com and ask them for the status! Link to comment Share on other sites More sharing options...
strategy1 Posted March 7, 2008 Author Share Posted March 7, 2008 I called and it was backordered, they will send it out on 3/13/2008. Thank you for the quick reply. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 7, 2008 Corsair Employees Share Posted March 7, 2008 Thank you for letting me know! Link to comment Share on other sites More sharing options...
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