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problem installing VS2GBKIT667D2 G in compaq presario sr5110nx


cometchex

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I shut down unhooked all connections took out old 512mb memory and put in kit (2-1GB memory) and connected power ,monitor and keyboard and powered up and all I got was a 5 second beep that kept repeating. Tried different combinations to no use put in org. and ended up having to reboot and lost everything. Before I try again , When purchased this was the kit for my unit , is there a mistake or what steps can I do to make this memory work. I checked and it can take up to 2-2GB and I'm only trying to use 2-1GB. I put in a tech support on Thursday and today Saturday still no response.Can you help stupid upset Me? Thanks
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I tried again this morning.... I put one of the 1GB ram out of the kit next to the orig. 512mb, hooked the connections back up , turned it on this time all I got was white and black checkered vertical lines on the monitor. Took it back out and started ok..... Still trying to use what I purchased but to no avail....
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It's always a dice throw with those OEM machines. I personally advise those who want to upgrade their DRAM on OEM machines to take the system to a computer tech shop and have them install and test DRAM to be sure it works correctly. Your DRAM is on the configurator test for your machine, but that just means that the DRAM was tested on a machine like yours. These companies can change specs and gum the works right up.

 

Can you run with 1GB stick? If so, there are some tests we can perform. If you can't then it would seem that the DRAM is not compatible with this version of your system.

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Tried with 1 and just got beeps but with org. 512 and 1G got the static screen but no beeps. What you are saying that they work with the model I have but not mine for some reason? By the way, Thanks for the help.

 

edit: I live 130 miles from Denver (cosesst shop I know) is there anything else to try before I return ram kit to Newegg?

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