Jump to content
Corsair Community

USB Voyager 16GB Flash Drive Issues


arek_k

Recommended Posts

Motherboard: Asus Crosshair BIOS 0804 at time of fault now I upgraded it to 0904

 

Operating System: Fedora Core 6 64 bit Edition "KDE Desktop"

 

All USB ports work fine with other devices.

 

When I plugged in the USB 16GB Voyager it came up fine. I copied about 4GB worth of data to it.

 

Before removing the drive I went to the option to Safely Remove the 16GB Voyager USB Flash Drive. Once the Safely remove message came up that its ok now to remove the drive I removed it.

 

The drive now comes up as raw and cannot be formatted.

 

I than tried it a work on a Windows XP SP2 machine with latest updates and it does not see the drive at all. You have to remove and plug the drive in numerous times before it somehow decides to see it assigns a drive letter to it and shows up in disk management as unreadable. Apparently you can write all zero to a drive to restore it but no software that does this is wiling to talk to the Voyager 16GB. Does corsair allow for the drive to be flashed to fix it or do I have to raise an RMA warranty return form?

 

This is my first Corsair flash drive and its not a good experience so far. I use your competitors products and have no issues to date on 4GB and 8GB drives. I only bought your 16GB Voyager as they are meant to be good and fast but this is not the case. Your assistance will be greatly appreciated.

 

 

Kindest Regards

 

Arek Kwiatkowski

 

Email: arek_kwiatkowski@yahoo.com

 

Skype ID: arek_kwiatkowski

 

MSN: arek_kw@hotmail.com

Link to comment
Share on other sites

  • Corsair Employee

You may want to try the instructions outlined here:http://www.houseofhelp.com/forums/showthread.php?t=62742

 

If you are still unable to repair the drive, then lets get it replaced. Please follow the link in my signature “I think I have a bad part! Or “Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...