Bluefintuna Posted November 14, 2007 Share Posted November 14, 2007 "A" = Good Stick "B" = Bad Stick I think one of two memory sticks is bad after I ran memory test with memtest 1.70. I tried putting "B" stick in all different slots for each test unfortunately it's still failed. "A" stick is good after 2 passed test in all different slots. After 2 test: "A" (Single Channel) @ 1066 MHz 5-5-5-15 = PASSED - 4042 MB/s 5-5-6-15 = PASSED - 4042 MB/s 5-7-7-24 (SPD) = PASSED - 3905 MB/s "B" (Single Channel) @ 1066 MHz 5-5-5-15 = FAILED - 4042 MB/s 5-5-6-15 = PASSED - 4042 MB/s 5-7-7-24 (SPD) = PASSED - 3905 MB/s "A" & "B" (Dual Channel) @ 1066 MHz 5-5-5-15 = FAILED - 5328 MB/s 5-5-6-15 = PASSED - 5328 MB/s 5-7-7-24 (SPD) = PASSED - 5101 MB/s 5-5-5-15 and 5-5-6-15 are similar speed but 5-5-6-15 isn't acceptable. Gigabyte X38-DQ6 BIOS: F6 (Beta) E6850 3.0 GHz (1333 FSB) 2 GB TWIN2X2048-8500C5D Kit (1066 Mhz 2.2 ver. 2.1 volt) eVGA 8800GT SC Windows XP or Vista has not installed till memory test has to pass. M.I.T Settings: Robust Graphics Booster = Auto CPU Clock Ratio = 9x CPU Host Clock Control = Enabled CPU Host Frequency(Mhz) = 333 PCI Express Frequency(Mhz) = 100 C.I.A.2 = Disabled Performance Enhance = Standard System Memory Multiplier.....SPD...Auto Memory Frequency(Mhz).....1066...1066 DRAM Timing Selectable.......SPD...Manual CAS Latency Time................5........5 DRAM RAS# to CAS# Delay....7........5 DRAM RAS# Precharge..........7........5 Precharge d elay (tRAS).......24......15 ACT to ACT Delay (tRRD)......4......Auto Rank Write to Read Delay......4......Auto Write to Precharge Delay......8......Auto Refresh to ACT Delay..........56.......0 Read to Precharge Delay......4......Auto Static tRead Value..............6......Auto Static tRead Phase Adjust....0......Auto Command Rate(CMD)...........2......Auto System Voltage Control = Manual All settings are normal. No overclocking. Should I rma "B" stick or both "A" & "B" sticks for a replacement sticks? Regards, Bluefintuna Link to comment Share on other sites More sharing options...
DerekT Posted November 14, 2007 Share Posted November 14, 2007 When you have a kit, you must RMA the entire kit so that the RMA return is a matched pair. Look to a response in ~8 hours. Link to comment Share on other sites More sharing options...
Bluefintuna Posted November 14, 2007 Author Share Posted November 14, 2007 When you have a kit, you must RMA the entire kit so that the RMA return is a matched pair. Look to a response in ~8 hours. Yes, it's a kit of a matched pair so should I rma it right away or wait for RamGuy to respond my issue case?. Regards, Bluefintuna Link to comment Share on other sites More sharing options...
Yellowbeard Posted November 14, 2007 Share Posted November 14, 2007 If you have not already done so, start a TSX case and that will expedite your RMA process. If you have started a case, it will be approved very soon. We'll get that pair replaced for you and sorry you had the issue. TSX LINK Link to comment Share on other sites More sharing options...
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