zJudge Posted November 4, 2007 Share Posted November 4, 2007 Hello.. I have a pair of corsair dominator 8500C5D (2x1g) that were running fine since i had them since August. Suddenly today I started getting crashes and blue screen. I ran mem test and I got errrors with both modules installed. I removed one module, ran the test, no errors. I put the other one in alone and i got errors right away. Do you think I should RMA? Thank you Link to comment Share on other sites More sharing options...
Legend Posted November 4, 2007 Share Posted November 4, 2007 Get it replaced go to: http://www.corsair.com/helpdesk/default.aspx Link to comment Share on other sites More sharing options...
zJudge Posted November 5, 2007 Author Share Posted November 5, 2007 I just filled an RMA request and waiting for a number.. my sticks are twin matched, shall i send both the faulty and the good one to RMA so i get another matched pair or what? Link to comment Share on other sites More sharing options...
Legend Posted November 5, 2007 Share Posted November 5, 2007 You should get a RMA number within 48 business hours. Always send in both modules so you get 1 identical pair in return. Link to comment Share on other sites More sharing options...
Wired Posted November 5, 2007 Share Posted November 5, 2007 Fill out the RMA as ONE TwinX pack. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 5, 2007 Corsair Employees Share Posted November 5, 2007 Fill out the RMA as ONE TwinX pack. Yes, do that, and also make sure that you have the memory voltage set to 2.1 volts with these modules. If they are not at 2.1 volts they may not be stable! Link to comment Share on other sites More sharing options...
zJudge Posted November 10, 2007 Author Share Posted November 10, 2007 Yes, do that, and also make sure that you have the memory voltage set to 2.1 volts with these modules. If they are not at 2.1 volts they may not be stable! I sent in both the faulty and the good module. I just recived a confirmation email that Corsair has recevied my parts. (Case #310602) I noticed you said set the voltage to 2.1V. I was told before to set them to 2.2V here on the forum by Ramguy! here is the post: http://www.houseofhelp.com/forums/showthread.php?t=62456 now the question is, when i get the replacment parts back, which voltage shall i set them to? 2.1 or 2.2?? thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 12, 2007 Corsair Employees Share Posted November 12, 2007 There are 2 revisions of our PC8500C5D. For all rev 1.* parts, use 2.2v. For all 2.* parts, use 2.1v. Link to comment Share on other sites More sharing options...
zJudge Posted November 12, 2007 Author Share Posted November 12, 2007 i see..thanks for letting me know that... I suppose the ones a I sent back for RMA were rev 1. Hope the replacements are revision 2, cause i like the idea of lower voltage! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 12, 2007 Corsair Employees Share Posted November 12, 2007 In most cases they would test what you send and then replace them as needed. But we do build both versions so its hard to say which one it will be. Link to comment Share on other sites More sharing options...
zJudge Posted November 16, 2007 Author Share Posted November 16, 2007 Just wanna thank you for replacing my part. I just received them. Thanks again, great service Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 16, 2007 Corsair Employees Share Posted November 16, 2007 Great and thank you for letting us know! Link to comment Share on other sites More sharing options...
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