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PSD files transfers crashing my key


Eric2012

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Hi all,

 

just got a flash voyager 4gb.

Whenever I am transfering psd (photoshop) files from my hard drive to my usb key, at some point, they key crashes and I get the following message :

"Cannot copy -psd file name- : Cannot find the specified file. Make sure you specify the correct path and file name."

 

I did not experience any problem with other types of files as yet.

Any idea ?

 

Thanks in advance.

 

Just realised it also crashed while I was trying to transfer a big folder ( >2go).

I'd better call customer Services.

 

Eric.

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I suggest formatting your drive by opening the Command Prompt and typing "Format X: /FS:FAT32 /U" (X=the drive letter assigned to the Flash Voyager). Please note that this will erase all data on the drive, so make sure that you select the correct drive!

 

If you still have the same errors, I would suggest testing the drive on a different system.

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