tjokerst Posted October 23, 2007 Share Posted October 23, 2007 So here goes the story, I will save my question till the end. Last week my main machine died. I couldnt figure it out it just wouldn't boot. After much searching I narrowed it down to what I thought was a power supply problem. Ordered a new powersupply and then decided to get my backup computer running while I was waiting. I get on the backup computer and everything is corrupted, nothing runs. I try to reinstall windows and have the same problems. It finally dawns on me that it could be a RAM problem and BAM! I now have my first stick of bad Corsair ram EVER (512mb pc3200 corsair xms). I had the dual 512mb kit so it had a total of 1gig ram running in dual mode. I take out the bad stick and am able to run the computer perfectly. I finally get my psu in the mail. I get all excited, hook it all up, say a short prayer, then press the power button only to find it still wont boot up. I then decide to start unplugging things to see if i can get it to boot and for some reason I end up putting in the 1 good stick of RAM from my other computer and holy schnikes it starts right up! I then perform memtest on both of the sticks of RAM from my main computer (had a 2x1gb kit for dual mode) and low and behold once again 1 stick of ram is completely bad. At the end of the day I am able to get both computers running, each with only the 1 good stick of ram from their set. Its been one day and I havent seen a problem yet... I am now getting ready to RMA my first 2 bad sticks of ram in my long corsair history and I guess I am wondering if I need to RMA both of the full sets, or just the 1 stick from each. I still cant believe both my computers died in the same week and both were from the RAM :( ram that went bad: 1gb ddr corsair xms pc3200 - LED edition 512mb ddr corsair xms pc3200 Thanks. Link to comment Share on other sites More sharing options...
tjokerst Posted October 23, 2007 Author Share Posted October 23, 2007 after reading some others posts I guess its worthy to note I only ran each memory stick with 1 pass on the windiag. if there is some type of length of time reccomended for testing my two sticks which currently still work please tell me Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 23, 2007 Corsair Employees Share Posted October 23, 2007 Let's get them all replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
tjokerst Posted October 23, 2007 Author Share Posted October 23, 2007 do I need to send in both sticks from the pairs or just the 1 bad stick from each set? Thanks for the fast reply ... "All TWINX or VS Kits of matched memory pairs must be returned in pairs." I guess that answers my question. Ill go ahead and RMA all 4 sticks. hopefully it wont take too long. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 23, 2007 Corsair Employees Share Posted October 23, 2007 Yes I would get them all replaced as all of the modules would need to be matched or it may not post or run properly in this MB Link to comment Share on other sites More sharing options...
tjokerst Posted October 23, 2007 Author Share Posted October 23, 2007 last question. do i need to do 2 seperate RMAs (1 for each set) or can I do it all as one? Thanks again! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 23, 2007 Corsair Employees Share Posted October 23, 2007 If they are the same part number then just one RMA, but if they are different; that might be the problem. All of the modules in this system would need to be exactly matched and if you rma them that would likely not solve the problem. Link to comment Share on other sites More sharing options...
tjokerst Posted October 24, 2007 Author Share Posted October 24, 2007 i think i might have confused you. when i mem tested the ram i tested each stick individually as well as in their respective pairs to find the errors. the pairs are different from each other but each pair has the same 2 sticks (2 different sets of 2 ram sticks each), so what i had ment with my question was referring to 1 rma for both pairs of ram, since i have 2 pairs that went bad at the same time. i think to keep it simple ill rma both pairs of ram, with 2 different rma requests, one for each. thanks again for all your help, even with 2 computers ram going bad in the same week its great to see such fast and friendly responses via customer support. i am sure this will keep me a corsair customer for years to come. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 24, 2007 Corsair Employees Share Posted October 24, 2007 Let me know if you have anymore questions! Link to comment Share on other sites More sharing options...
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