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HX620 Problem


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I received my HX620 power supply today unfortunately it doesn't seem to turn on.


I tried shorting the green with black wires => no fan movement, when I tried the same technique to an alternate power supply from another store, it's fan turned on.


I'm guessing the only solution from here is RMA?


If there's any other suggestions please let me know.


Thank you.

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  • Corsair Employees
Let's get them or it replaced. Please follow the link in my signature “I think I have a bad part! Or “Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!
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