SaintFrancis Posted October 15, 2007 Share Posted October 15, 2007 I received my HX620 power supply today unfortunately it doesn't seem to turn on. I tried shorting the green with black wires => no fan movement, when I tried the same technique to an alternate power supply from another store, it's fan turned on. I'm guessing the only solution from here is RMA? If there's any other suggestions please let me know. Thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 15, 2007 Corsair Employees Share Posted October 15, 2007 Do you have the PSU plugged into a surge protector or backup UPS? Does the motherboard standby light come on at all? Link to comment Share on other sites More sharing options...
SaintFrancis Posted October 15, 2007 Author Share Posted October 15, 2007 Yes I did have the power supply connected to a surge protector, no different results with power supply plugged into the wall directly. My motherboard does not have a standby light. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 15, 2007 Corsair Employees Share Posted October 15, 2007 Let's get them or it replaced. Please follow the link in my signature “I think I have a bad part! Or “Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum! Link to comment Share on other sites More sharing options...
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