Problem with HX520W

[Skahr]

I have a new HX520W that I have been unable to get up and running. When testing it by using a paper clip in the green wire and black wire on the 24 pin connector, the power supply fan will spin for about a second and then stop.

 

Subsequent attempts to turn the power supply on and off result in no activity at all, not even the quick fan spin. If I unplug it, and then go back to test again later, I get the same short fan spin on the first attempt, and then nothing.

 

I have also installed it into a machine and gotten the same results; short burst of power (1 second or so) on initial attempt to start, and then nothing on subsequent attempts.

 

I have tested the wall outlet and the power cord on other devices, and they worked without a problem.

 

Please advise on next steps.

 

Thanks!

[Skahr]

I have a new HX520W that I have been unable to get up and running. When testing it by using a paper clip in the green wire and black wire on the 24 pin connector, the power supply fan will spin for about a second and then stop.

 

Subsequent attempts to turn the power supply on and off result in no activity at all, not even the quick fan spin. If I unplug it, and then go back to test again later, I get the same short fan spin on the first attempt, and then nothing.

 

I have also installed it into a machine and gotten the same results; short burst of power (1 second or so) on initial attempt to start, and then nothing on subsequent attempts.

 

I have tested the wall outlet and the power cord on other devices, and they worked without a problem.

 

Please advise on next steps.

 

Thanks!

[RAM GUY]

Let's get them or it replaced. Please follow the link in my signature “I think I have a bad part! Or “Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!