stelzbock Posted October 10, 2007 Share Posted October 10, 2007 Hi folks, Now I'm happy that I bought a Corsair cause I'll hopefully get help from this nice forum :) OK, what'S the problem? I own a Averatec E1200 Notebook and upgraded from a 512MB XXXXXX RAM to a 1GB Corsair (VS1GSDS333 G). [EDIT thats funny, you XXXXX other brands names, *Lol*, Ok..doesn't matter anyway ] The RAM generally works, but since I've got the RAM (which is 2days), the system freezed 5 times! And that NEVER happened before. By freezing I mean, that I'm working in windows and the display freezes, no mouse movement is recognized etc... Theres no rebooting, no bluescreen. Only way to handle it is to restart by hard reset. I feel like this happens if the system is fully loaded like watching a video on youtube, MS word , firefox and thunderbird, and Adobe reader open. I'm not shure what causes this problem, maybe a timing problem? I bought this RAM by comparing all things that I knew like SO-DIMM, DDR333, 200pin, 2.5 (what ever this means) But I don't know what these values after the 2.5 means 2.5 3 3 ... But I found no way to change ANYTHING in my BIOS concerning the RAM. I hope you can help me, optherwise I need to return the RAM and get back to by old 512MB :( Thanks!! Jan Link to comment Share on other sites More sharing options...
DerekT Posted October 10, 2007 Share Posted October 10, 2007 Do you have both sticks installed? Link to comment Share on other sites More sharing options...
stelzbock Posted October 10, 2007 Author Share Posted October 10, 2007 Hi, thanks for you answer! The answer is: No, there's only one slot. I replaced the 512MB by the new 1Gig. Link to comment Share on other sites More sharing options...
stelzbock Posted October 10, 2007 Author Share Posted October 10, 2007 Hi, thanks for you answer! The answer to your question is: No, there's only one slot. I replaced the 512MB by the new 1Gig. EDIT: I've searched the mem configurator, but I couldn't finde my notebook. EDIT2: Oops, I quoted my self... :) I just wanted to note that... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 10, 2007 Corsair Employees Share Posted October 10, 2007 Please make sure that you have the latest Bios version and then load setup/optimized defaults and then test with http://www.memtest.org! Link to comment Share on other sites More sharing options...
stelzbock Posted October 10, 2007 Author Share Posted October 10, 2007 Ok, I will see if I can get an updated BIOS. But I forgot to say, I already did a Memtest86. I let it run for 2 hours and it did 2 test runs. both with no errors found. I'm not shure, if an updated BIOS will allow more option, than the current version. Cause, there are NO options, neiter specific timing stuff nor general "optimized default values"... Thanks anyway. Link to comment Share on other sites More sharing options...
stelzbock Posted October 10, 2007 Author Share Posted October 10, 2007 OK, I've searched both the german and the english averatec support page of my notebook E1200 (It's called Series 3300 in english). There are no BIOS updates available. :( Link to comment Share on other sites More sharing options...
stelzbock Posted October 10, 2007 Author Share Posted October 10, 2007 And now I found my notebook in the corsair mem configurator. I bought exactly the right RAM and only one :D So, if not that one, I have no options... :( Link to comment Share on other sites More sharing options...
DerekT Posted October 10, 2007 Share Posted October 10, 2007 And now I found my notebook in the corsair mem configurator. I bought exactly the right RAM and only one :D So, if not that one, I have no options... :( In your BIOS, do you see a setting called "Setup Defaults"? If so, load the setup defaults, save the bios and exit. Link to comment Share on other sites More sharing options...
stelzbock Posted October 10, 2007 Author Share Posted October 10, 2007 In your BIOS, do you see a setting called "Setup Defaults"? If so, load the setup defaults, save the bios and exit. Yes. Done. Let's see what happens... :) But since I haven't changed anything I can not imagine that it will have any effects or does this command result in actively changing the system config after checking what hardware is found? Ok, I will see if anything changed now. Thank you all for your quick help! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 10, 2007 Corsair Employees Share Posted October 10, 2007 Yes anytime you make a hardware change you should load setup defaults and yes this can make changes to the BIOS that are not seen. But for sure it will reset the BIOS and 99% of the time when a user had a problem with new memory this will solve it. Link to comment Share on other sites More sharing options...
stelzbock Posted October 11, 2007 Author Share Posted October 11, 2007 Hey, my notebook seems to run fine since that BIOS setting :) No more crashes yet. :D But how should any mortal man or woman know that this setting will change anything... I mean I would call myself a computer pro and on top of that I'm electrical engineer! But I never would have suggested that this could mean anything!! The people who programmed this BIOS should be hanged! I mean there should be an explanation what this command results in! If I'm not mistaken, I'll guess it will read out the RAM's EEPROM including the timing settings. OK, nevertheless, THANK YOU GUYS FOR THE QUICK AND APPROPRIATE HELP! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 11, 2007 Corsair Employees Share Posted October 11, 2007 All MB BIOS By default will try and post with the last posted settings to save time in the POST process and loading setup defaults will reset the DMI pool and force the BIOS to scan and identify the hardware. There are some settings that are set by the modules SPD that are not listed and can cause problem between different modules. You can get more information about Bios settings and what they do at the Techarp! Link to comment Share on other sites More sharing options...
stelzbock Posted October 18, 2007 Author Share Posted October 18, 2007 :(: It happened again. Two system freezes over the last week. It's not as frequent as before, but this time it crashed my thunderbird database. All emails messed up...:mad: So, this BIOS setting seems to help a bit, but did not fix the problem at all. But for sure it will reset the BIOS and 99% of the time when a user had a problem with new memory this will solve it. I guess, I'm the 1% :laughing: Link to comment Share on other sites More sharing options...
stelzbock Posted October 18, 2007 Author Share Posted October 18, 2007 :(: It happened again. Two system freezes over the last week. It's not as frequent as before, but this time it crashed my thunderbird database. All emails messed up...:mad: So, this BIOS setting seems to help a bit, but did not fix the problem at all. But for sure it will reset the BIOS and 99% of the time when a user had a problem with new memory this will solve it. I guess, I'm the 1% :laughing: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 18, 2007 Corsair Employees Share Posted October 18, 2007 Have you tested the system with http://www.memtest.org? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 18, 2007 Corsair Employees Share Posted October 18, 2007 Have you tested the system with http://www.memtest.org? Link to comment Share on other sites More sharing options...
stelzbock Posted October 18, 2007 Author Share Posted October 18, 2007 please look some posts before. But I forgot to say, I already did a Memtest86. I let it run for 2 hours and it did 2 test runs. both with no errors found. ;) Link to comment Share on other sites More sharing options...
stelzbock Posted October 18, 2007 Author Share Posted October 18, 2007 please look some posts before. But I forgot to say, I already did a Memtest86. I let it run for 2 hours and it did 2 test runs. both with no errors found. ;) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 18, 2007 Corsair Employees Share Posted October 18, 2007 That would suggest its not a memory problem, but I have no problem replacing the modules if you like, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 18, 2007 Corsair Employees Share Posted October 18, 2007 That would suggest its not a memory problem, but I have no problem replacing the modules if you like, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
DerekT Posted October 18, 2007 Share Posted October 18, 2007 If memtest runs fine on your system, then I would look to other issues that might well be the case such as software. Be clear, that installing more DRAM on a software unstable system can create issues that the same system minus the extra DRAM will not issue errors. I would back up your files and install a fresh system. Otherwise, I would remove the extra DRAM and function as you did before. Your last alternative is to run an unstable system. Link to comment Share on other sites More sharing options...
DerekT Posted October 18, 2007 Share Posted October 18, 2007 If memtest runs fine on your system, then I would look to other issues that might well be the case such as software. Be clear, that installing more DRAM on a software unstable system can create issues that the same system minus the extra DRAM will not issue errors. I would back up your files and install a fresh system. Otherwise, I would remove the extra DRAM and function as you did before. Your last alternative is to run an unstable system. Link to comment Share on other sites More sharing options...
stelzbock Posted October 18, 2007 Author Share Posted October 18, 2007 Hey, Derek, This is no extra ram I can remove. I replaced my old 512MB by the 1GB. Its only one slot. @RAMGUY: Is there a german company that is replacing the RAM or is it international? I ask, because its a bit time critical and I don't know how long it will take. I will go abroad in a few weeks for some months, its job-related and I will need my notebook there. So, will I get the new one first, so I can replace it just in time without having my computer inoperable for weeks? Because unfortunately I sold my old (working) RAM already. :( Thanks, Jan Link to comment Share on other sites More sharing options...
stelzbock Posted October 18, 2007 Author Share Posted October 18, 2007 Hey, Derek, This is no extra ram I can remove. I replaced my old 512MB by the 1GB. Its only one slot. @RAMGUY: Is there a german company that is replacing the RAM or is it international? I ask, because its a bit time critical and I don't know how long it will take. I will go abroad in a few weeks for some months, its job-related and I will need my notebook there. So, will I get the new one first, so I can replace it just in time without having my computer inoperable for weeks? Because unfortunately I sold my old (working) RAM already. :( Thanks, Jan Link to comment Share on other sites More sharing options...
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