Tibster Posted October 8, 2007 Share Posted October 8, 2007 Hi Ive been having problems with my ram i have twin2x2048-6400c4 in a striker extreme motherboard with geforce gtx 8800 graphics card. My problem is when i start any computer game after a couple of mins the computer turns itself off. I found out that one of the sticks of ram was causing this after a long time. After romoving the stick it stopped. SO i was left with one stick it is now doing it again. Please please does anyone have and ideas. Thanks Tibster Link to comment Share on other sites More sharing options...
Wired Posted October 8, 2007 Share Posted October 8, 2007 sounds like it may be the memory SLOT. try a different one Link to comment Share on other sites More sharing options...
Tibster Posted October 8, 2007 Author Share Posted October 8, 2007 thanks, but it didnt work tried both sticks one at a time in each slot and still the computer turns its self off Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 8, 2007 Corsair Employees Share Posted October 8, 2007 Please make sure that you have the latest BIOS for your motherboard and then load optimized defaults and set the Memory Voltage to 2.1 volts and then set the timings to 4-4-4-12 (CAS-tRCD-tRP-tRAS) and then test the modules one at a time with http://www.memtest.org! Please allow memtest to run 2-3 passes on each module. If you still get errors, we will be happy to replace them! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. Make sure when running memtest you have “Legacy USB Support” disabled in the BIOS. Link to comment Share on other sites More sharing options...
Tibster Posted October 11, 2007 Author Share Posted October 11, 2007 ok ive tried that. Bit of back ground. I had this problem a while ago while using both sticks of ram the computer would turn off after a few mins in to any game. I did a memory test and one stick showed lots of errors so i removed it, and the problem stop. This week it started again with just one stick. Ive done what was suggested and these are the results. One stick went for 2 hours and 15mins and 7 passes it then the computer turned its self off. It was showing no errors, so i tried the other stick and it turned off in two mins. So i left it a while and tried it again and it completed 4 passes showing no errors before i rebooted. Please help anyone any ideas. ive attached dxdiagDxDiag.txt Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 12, 2007 Corsair Employees Share Posted October 12, 2007 Can you tell me the make and model of power supply you are using? Link to comment Share on other sites More sharing options...
Tibster Posted October 12, 2007 Author Share Posted October 12, 2007 its a cooler master extreme power duo 650w rp-650-pcap Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 12, 2007 Corsair Employees Share Posted October 12, 2007 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
Tibster Posted October 12, 2007 Author Share Posted October 12, 2007 thanks, how does the process work?? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 12, 2007 Corsair Employees Share Posted October 12, 2007 Just fill out the request, and you should receive a confirmation email from our RMA department within a few hours. Link to comment Share on other sites More sharing options...
Tibster Posted October 12, 2007 Author Share Posted October 12, 2007 thanks for the help Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 12, 2007 Corsair Employees Share Posted October 12, 2007 NP! Thats what I'm here for! Link to comment Share on other sites More sharing options...
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