djowalker Posted September 30, 2007 Share Posted September 30, 2007 My computer bugs after one year of use. It is not possible to start it any more and we can't enter in the Bios. I have tried the memories on several motherboard but I have always the some problem: the controller shows C1 or 96 and when I want to test them with memtest, it don't want to start. Thanks. Memory Dual channel: CM2X1024-6400C4 4-4-4-12 CODE: 207347 0635221-17 XMS2-6400 MotherBoard : Abit IP35 Pro. Processeur: E6700 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 1, 2007 Corsair Employees Share Posted October 1, 2007 Are you able to boot using one module at a time? Link to comment Share on other sites More sharing options...
djowalker Posted October 1, 2007 Author Share Posted October 1, 2007 with one barette it functions , with the other not ,and both unit it does not function either. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 1, 2007 Corsair Employees Share Posted October 1, 2007 Let's get them or it replaced. Please follow the link in my signature “I think I have a bad part! Or “Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum! Link to comment Share on other sites More sharing options...
djowalker Posted October 2, 2007 Author Share Posted October 2, 2007 Thanks, i have send a mail to receive the RMA number. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 2, 2007 Corsair Employees Share Posted October 2, 2007 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
djowalker Posted October 26, 2007 Author Share Posted October 26, 2007 Hello, I allow me to write to you to ask a question about the delivery of barettes memories that I had sent for repair or exchange. Corsair support write me a e-mail to tell me that you had sent to me them the 11 october but I did not received them. Can you give me some news about this package? ps: Corsair Technical Support has sent you a message regarding Case #268998 For your return, please reference RMA #1028999. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 26, 2007 Corsair Employees Share Posted October 26, 2007 Our hours are from 8:00 AM to 5:00 PM Pacific time Monday threw Friday, please try to call them again at 888-222-4346 or 510-657-8747 Ext "0" and do not hit any other extension or send an email to rma@corsairmemory.com along with your RMA# and ask them to check the status for you. And I have sent them a message to contact you but I would suggest that you call them. Link to comment Share on other sites More sharing options...
djowalker Posted October 28, 2007 Author Share Posted October 28, 2007 Thanks for your response , i have received mail from joseph Ocbina to explain what happens. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 29, 2007 Corsair Employees Share Posted October 29, 2007 Great and thank you please let us know if you have any more questions! Link to comment Share on other sites More sharing options...
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