wuyanxu Posted September 19, 2007 Share Posted September 19, 2007 in waiting for my last piece to arrive, i set up the power supply with the modular wires connected to the power supply on a bed, with the fan facing up, and the wires layed out, *note: i checked, no shorting anywhere* then, after i connected the supply to the mains power, i switched on the switch at the back of Corsair. heard a pop! :eek: quickly i turned off and sniffed around the fans of Corsair, smelt nothing. okay, so i tryed to switch it on 15mins later, i saw a spark inside the supply unit, but little smell came off it. the spark is around the back of the unit, opposite where the 24-pin and CPU power cables are located. now, can anyone please verify that this is supposed to happen? :sad-smile im so worried that i have to RMA it....... that'd mean more waiting :( btw, plugged it into my current, Sempron PC, booted up fine. looks like this unit is in working order at low load. edit: mobo arrived! after set up, everything seems fine....... q6600 G0, simply change FSB to 333 and now i've got 3Ghz. is the pop and tiny sparks okay? should i RMA it? and btw, this power supply has been sitting in the box for 2 month since i collected it, do i contact OCuk or Corsair for checks? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 19, 2007 Corsair Employees Share Posted September 19, 2007 If the PSU is "popping" and you see a spark from within the PSU, then we need to RMA it ASAP, do not use the PSU! Please call us at Tech support at 800-205-7657 and we will help you solve the problem, our hours are from 8:30 AM to 5:30 PM Pacific Time Monday thru Friday excluding holidays! Or you may email ramguy@corsairmemory.com with your name and contact information and we will call you and set up an RMA. If you email, please put "ATT: Ramguy!" in the subject line and include a link to this thread. Link to comment Share on other sites More sharing options...
wuyanxu Posted September 19, 2007 Author Share Posted September 19, 2007 thanks email sent. although strangely enough, when i got lights and camera ready, and turned it on (in the exactly same condition as before: nothing connected) nothing happened so was that just a one off? can i ignore that and use it normally? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 20, 2007 Corsair Employees Share Posted September 20, 2007 I would suggest we replace the unit. Link to comment Share on other sites More sharing options...
wuyanxu Posted September 20, 2007 Author Share Posted September 20, 2007 ok. does Corsair has UK or Europe RMA details? from your warranty page there doesn't seem to be one, so do i have to send it all the way to USA :bigeyes: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 20, 2007 Corsair Employees Share Posted September 20, 2007 Please try your reseller and see if they will help you get it replaced, if not then I am sorry yes you would have to send it to us. Link to comment Share on other sites More sharing options...
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