teho Posted September 19, 2007 Share Posted September 19, 2007 Just bought one of these for my new system, everything went smooth until I was about to plug the PCI-E cable in my PSU. It just wouldn't fit and lock in place. So I noticed that one of the pins is all pushed back and bent, no wonder it wouldn't fit. What should I do? I don't really want to RMA the whole PSU as there's nothing wrong with it. Link to comment Share on other sites More sharing options...
InfiniteDreamer Posted September 19, 2007 Share Posted September 19, 2007 exactly same as what happened to me see my thread for hx620 pci-e bent pin corsair are sending me a new cable :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 19, 2007 Corsair Employees Share Posted September 19, 2007 Just bought one of these for my new system, everything went smooth until I was about to plug the PCI-E cable in my PSU. It just wouldn't fit and lock in place. So I noticed that one of the pins is all pushed back and bent, no wonder it wouldn't fit. What should I do? I don't really want to RMA the whole PSU as there's nothing wrong with it. Please send an email to ramguy@corsairmemory.com with "ATT: Ramguy!" in the subject line. Please provide your name, address and phone number, along with the type of cable you need. Link to comment Share on other sites More sharing options...
InfiniteDreamer Posted September 19, 2007 Share Posted September 19, 2007 Now THATS what you call service :sunglasse:sunglasse Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 20, 2007 Corsair Employees Share Posted September 20, 2007 No problem that is what I am here for! Link to comment Share on other sites More sharing options...
teho Posted September 21, 2007 Author Share Posted September 21, 2007 Email sent :sunglasse Link to comment Share on other sites More sharing options...
teho Posted October 2, 2007 Author Share Posted October 2, 2007 I wonder, has my email been dispatched forward? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 2, 2007 Corsair Employees Share Posted October 2, 2007 Please send Ramguy@corsairmemory.com an email with your contact information and I will check on the status of your request and see if the cable has been shipped! Link to comment Share on other sites More sharing options...
teho Posted October 6, 2007 Author Share Posted October 6, 2007 Sent, waiting for an answer. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 8, 2007 Corsair Employees Share Posted October 8, 2007 I am not sure if I received your email, if possible can you resend the email (to Ramguy@corsairmemory.com) along with your contact information and a link to this thread? Otherwise, if you would like to check the status of your request feel free to contact our customer service at 888-222-4346 and dial "0"or (510) 657-8747! Link to comment Share on other sites More sharing options...
teho Posted October 9, 2007 Author Share Posted October 9, 2007 Just did, hope you got it this time. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 9, 2007 Corsair Employees Share Posted October 9, 2007 Just did, hope you got it this time. Email received, I just sent a status update to your email. Link to comment Share on other sites More sharing options...
Hyperr Posted October 23, 2007 Share Posted October 23, 2007 Hi, I have the same problem with a pci-e 6+2 pin cable. Yesterday I've sent an email to Ramguy@corsairmemory.com When can I know something? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 23, 2007 Corsair Employees Share Posted October 23, 2007 If you sent it to Ramguy then I have forwarded it to the the person who handles the cable replacements, and he should be contacting you within the next few days. If you have not heard back within 48 hours, please contact our customer service at 888-222-4346 and dial "0" or (510) 657-8747. Link to comment Share on other sites More sharing options...
Hyperr Posted October 23, 2007 Share Posted October 23, 2007 If you sent it to Ramguy then I have forwarded it to the the person who handles the cable replacements, and he should be contacting you within the next few days. If you have not heard back within 48 hours, please contact our customer service at 888-222-4346 and dial "0" or (510) 657-8747. Ok thank you! ;) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 23, 2007 Corsair Employees Share Posted October 23, 2007 No problem! Link to comment Share on other sites More sharing options...
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