InfiniteDreamer Posted September 14, 2007 Share Posted September 14, 2007 Hi I've regged here on advise of 'Yellowbeard' From XtremeSystems forums He advised me to post my problem here as it may get a quicker response here is a link to the thread i posted there http://www.xtremesystems.org/forums/showthread.php?t=156947 as of 14/9/07 still had no email reply from csgmarketing thanx Steve Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 15, 2007 Corsair Employees Share Posted September 15, 2007 Can you please email RamGuy@corsairmemory.com with your name address and phone number. Please use "ATT: Ramguy" as the subject title and include a link to this thread. Ill make sure we get a replacement cable sent out to you. Link to comment Share on other sites More sharing options...
InfiniteDreamer Posted September 17, 2007 Author Share Posted September 17, 2007 Email sent Cheers Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 17, 2007 Corsair Employees Share Posted September 17, 2007 Got your email and sent it to the correct department to send you a new set of PCI-E Cables. Link to comment Share on other sites More sharing options...
InfiniteDreamer Posted September 18, 2007 Author Share Posted September 18, 2007 Got your email and sent it to the correct department to send you a new set of PCI-E Cables. Woohoo Cheers will let you know when i get them :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 18, 2007 Corsair Employees Share Posted September 18, 2007 Yes please do! Link to comment Share on other sites More sharing options...
InfiniteDreamer Posted September 20, 2007 Author Share Posted September 20, 2007 Fantastic Service - they've arrived today less than 2 days US > UK Many Thanks Steve Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 20, 2007 Corsair Employees Share Posted September 20, 2007 Thank you for taking the time to let us know! Link to comment Share on other sites More sharing options...
AndeeHX620 Posted June 19, 2008 Share Posted June 19, 2008 RMAGuy, I have the exact same issue as what InfiniteDreamer had. I have already followed your instructions to him and sent you an email. Could you let me know that you received this email and what happens from here. Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 20, 2008 Corsair Employees Share Posted June 20, 2008 What email address did you send the email to and what was the subject line? Link to comment Share on other sites More sharing options...
AndeeHX620 Posted June 20, 2008 Share Posted June 20, 2008 What email address did you send the email to and what was the subject line? I followed you instruction that you gave to IndefinateDreamer in post #2. I emailed to ramguy@corsairmemory.com and I put ATTN: Ramguy as the subject. I've just resent the email just in case it didn't go through before. Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 20, 2008 Corsair Employees Share Posted June 20, 2008 I received your email and have forwarded it on to the person in our customer service group who sends out the cables. Link to comment Share on other sites More sharing options...
AndeeHX620 Posted June 22, 2008 Share Posted June 22, 2008 I received your email and have forwarded it on to the person in our customer service group who sends out the cables. Thankyou - I look forward to any further information. Link to comment Share on other sites More sharing options...
Kraven Posted June 23, 2008 Share Posted June 23, 2008 Hello, I also sent you an email, as i had my cables missing 6 pin/8 pin cables, i followed same instructions and hope you received my email. Would really appreciate if could have some sent to me, having to use a special cable that came with graphics card would really prefer if could use the psu one. Thanks Jon Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 23, 2008 Corsair Employees Share Posted June 23, 2008 As long as you sent the request, it should be getting processed. As far as I know, they send out shipments of the cables in batches every 2 weeks or so. Link to comment Share on other sites More sharing options...
AndeeHX620 Posted June 23, 2008 Share Posted June 23, 2008 As long as you sent the request, it should be getting processed. As far as I know, they send out shipments of the cables in batches every 2 weeks or so. If possible, could you let me know when my replacement is dispatched. This is just so I know to look out for it. Cheers Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 24, 2008 Corsair Employees Share Posted June 24, 2008 We (in Technical Support) do not send the cables out. You will need to contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com to find out this information. Link to comment Share on other sites More sharing options...
Kraven Posted June 27, 2008 Share Posted June 27, 2008 Just want to say thank you received the cables today. You rock :) Link to comment Share on other sites More sharing options...
AndeeHX620 Posted June 29, 2008 Share Posted June 29, 2008 Just want to say thank you received the cables today. You rock :) Hopefully this means mine are on the way. RAMGuy - I emailed rmaservice about it but I never got a reply. Link to comment Share on other sites More sharing options...
Wired Posted June 29, 2008 Share Posted June 29, 2008 I don't believe they send out a response unless they need to ask you something, they'll just send it out. Link to comment Share on other sites More sharing options...
AndeeHX620 Posted July 2, 2008 Share Posted July 2, 2008 I don't believe they send out a response unless they need to ask you something, they'll just send it out. Still haven't heard or received anything!:[pouts: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 2, 2008 Corsair Employees Share Posted July 2, 2008 Send an email to ramguy@corsairmemory.com and include your name address and phone number, along with the type of cables you need and the quantity. Please put "ATTN: Ramguy" in the subject line and also include a link to this thread along with your forum user name and I will make sure that the request gets to the correct person and that the cables are shipped to you. Link to comment Share on other sites More sharing options...
AndeeHX620 Posted July 2, 2008 Share Posted July 2, 2008 Send an email to ramguy@corsairmemory.com and include your name address and phone number, along with the type of cables you need and the quantity. Please put "ATTN: Ramguy" in the subject line and also include a link to this thread along with your forum user name and I will make sure that the request gets to the correct person and that the cables are shipped to you. email sent cheers Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 3, 2008 Corsair Employees Share Posted July 3, 2008 Received your email, and sent it directly to the person who ships these cables out. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 3, 2008 Corsair Employees Share Posted July 3, 2008 email sent cheers Update: Cables should ship today! Link to comment Share on other sites More sharing options...
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