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HP CP4005dn memory does not work?


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Hi, I just received the v85128ds333 512mb memory card for use in our CP4005dn printer (I have confirmed compatibility on your website).


When we install the RAM and turn the machine on, we get a message that says "DIMM is not recognized"


since we have the right card, is it possible the card is bad? what else could cause the issue?





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It sounds like you just have a failing module. Let's get it replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!
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