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Rma 1016369


HiHo

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  • Corsair Employees
I am sorry we can no longer check RMA status; please call our customer service at 888-222-4346 or 510-657-8747 Ext “0” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status!
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Hi RamGuy.

 

Many thanks for your help with obtaining the RMA number and your testing advice from a while back. I called the (510) 657 8747 ext 0 number and after a few engaged tones (30mins) managed to get through to someone. The good news is that the units have been received and a new set are being shipped out today. Being a little bit of a sceptic that's a fair coincidence.

 

I have asked for an email confirmation of shipment and a UPS tracking number to be sent to me via email which I was told will occur today.

 

When queried regarding the online status page not showing receipt of my RMA I was advised that, 'Yeah we need to update that, it's having a few glitches".

 

My advice to all those chasing RMA status is to pick up the phone, not cheap but hopefully an efficient way to get the parts flowing.

 

Regards

 

H.

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