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Bad stick of RAM


Ransack

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Hi, I bought Corsair XMS2 Dominator Xtreme Performance TwinX Matched - Memory - 2 GB ( 2 x 1 GB ) - DIMM 240-pin - DDR II - 1066 MHz / PC2-8500 CL5, but one of the memory sticks is bad. Tried booting with both sticks, nad it fails, but it works when I use only the 'good' stick, if I try using the 'bad' one it will fail too boot too.

 

 

the mobo have on-board led codes, and every time i try the bad stick show the code C1 = Memory Presence, base memory detect. :sigh!:

 

What should I do now?

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  • Corsair Employees

Please make sure that you have the latest BIOS for your motherboard and then load optimized defaults and set the Memory Voltage to 2.2 volts and then set the timings to 5-5-5-15 (CAS-tRCD-tRP-tRAS) and then test the modules one at a time with http://www.memtest.org! Please allow memtest to run 2-3 passes on each module. If you still get errors, we will be happy to replace them! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.

 

Make sure when running memtest you have “Legacy USB Support” disabled in the BIOS.

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  • Corsair Employees
Let's get them replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!
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