gyzmo Posted August 18, 2007 Share Posted August 18, 2007 Hi, I submitted an RMA case (#191050) via Corsair's Tech express system for the replacement of two defective jump drives. 1 x 2GB Flash Voyager and 1 x 8GB Flash Voyager GT (both were mentioned in the case details as having similar problems). The RMA for incident# 191050 was approved and assigned an RMA # 1015282 . Since then I've mailed both defective drives to Corsair but, only received the replacement 2GB Flash Voyager in return. I've since raised another case (#210547) via Tech Express requesting the status of the 8GB GT that was previously approved for RMA. Since then, I've received another approved RMA (#1021455) for this case with an address to mail the defective device to. However, Corsair already has this defective device. So, my question is: What is the status of my 8GB Flash Voyager GT that was approved for RMA and already sent to Corsair, and am I receiving a replacement? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 20, 2007 Corsair Employees Share Posted August 20, 2007 I am sorry we can no longer check RMA status in Tech Support; please call our customer service at 888-222-4346 or 510-657-8747 Ext “0” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
gyzmo Posted August 21, 2007 Author Share Posted August 21, 2007 Thank You. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 21, 2007 Corsair Employees Share Posted August 21, 2007 Please let me know if you have an more questions! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.