Firehead77 Posted July 2, 2007 Share Posted July 2, 2007 RMA NumberR239286 Dear Sir or Madam Ich had already written to you several mail to this guarantee case. :mad:The last answer of you was that I should select to me which guarantee achievement I would like to take up. At that time I said this I eld for the defective memory would like to have transferred. When should this occur now? I already wait since mehrern weeks. I had the bank connection to you also mittgeteilt. Can I count now soon on an allowance? MfG Christian Reusswig Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 2, 2007 Corsair Employee Share Posted July 2, 2007 I am sorry we can no longer check RMA status in Tech Support; please call our customer service at 888-222-4346 or 510-657-8747 Ext “0” or send them an email (rma@corsairmemory.com) with your RMA# and ask them for the status! P.S. I will send them a message and ask them to contact you, but I would suggest that you call them. Link to comment Share on other sites More sharing options...
Firehead77 Posted July 12, 2007 Author Share Posted July 12, 2007 hello ram guy :!: this answer here in the forum only as a bad joke. During the last months I have sent at least 10 mail to these Support mail adresse. After a initial answer of my Support of case I never again got an answer. I have not least bought these Corsair modules because of the good service. But one cannot speak of it really. Then I can say only once and never again. I still have to agree more than 100 $ to me are entitled as to me of your Support team was divided at that time with. When does it come to the payment? Nobody has also contacted me the last 3 weeks. I must probably turn to the press. MfG Christian Reusswig Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 12, 2007 Corsair Employee Share Posted July 12, 2007 Can you be more specific, all of our emails are answered every day, so that is just not possible. Are you using TSXpress and maybe replying to the email you get from it? Link to comment Share on other sites More sharing options...
Firehead77 Posted July 13, 2007 Author Share Posted July 13, 2007 This mails I had sent to the mail adress Warranty@corsairmemory.com I think this must be the problem. Now i will send to the correct mail adress. I hope this would close this case soon. MfG Christian Reußwig Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 13, 2007 Corsair Employee Share Posted July 13, 2007 That email is correct! I am very sorry that has happened, but please try and call them one more time at 888-222-4346 or 510-657-8747 and Dial Extension "0" don't hit any other extension, I am sure they will help you. Link to comment Share on other sites More sharing options...
Firehead77 Posted July 26, 2007 Author Share Posted July 26, 2007 Good day ramguy As if I would not differently have expected it, naturally nobody from the mentioned department to me with a Mail announced itself. My inquiry is past in the meantime already again over one week. One does not want to help simply has I the impression. Corsair could 100 years to warranty offer, if this is not ordered then in case of if her were necessary is it so as if there were none. This is very economical on case of each for the enterprise. I did not experience such a behavior yet. :mad: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 26, 2007 Corsair Employee Share Posted July 26, 2007 Please send the email again and CC it to Rmaguy@corsairmemory.com and put ATT Ram Guy in the subject line and I will look into the issue. Link to comment Share on other sites More sharing options...
Firehead77 Posted July 26, 2007 Author Share Posted July 26, 2007 Hello ramguy I would like to apologize with you. Today a transmission came from the USA with 2 new memory components. Thus I regard the completion as settled. Thank you. MfG Christian Reusswig :): Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 27, 2007 Corsair Employee Share Posted July 27, 2007 Great sorry for them not getting back to you, but I suspect the message may have been caught in a spam filter! Link to comment Share on other sites More sharing options...
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