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Previous RMA 159160 -new Problem


kesasar

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I received a new pair of TwinX yesterday

I said that they were working.

I tested them under Memtest No problem !

 

So i used them two days (Friday a few hours and Saturday only the evening)

Yesterday evening I played Battlefield 2142 during a few hours.

 

This morning instead of a short beep I heard a long beep immediatly.

and the boot process stops here (I am not able to reach the bios settings as the boot process don't go futher)

In my Gygabyte user's manual It says : "refresh Error"

 

I tried :

- reinserting

- swapping

same beep

 

I tried using only one memebr of the pair

- One module works

- the other one don't => beep

 

So I putted back my 2x512Mb Corsair to wrtite you this post....

 

My system is not overclocked in anyway

And I am using standard voltages and speed

 

What can I do ?

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  • Corsair Employees

Please bump this in the morning and I will ask customer service to check it for you or you can call our customer service at 888-222-4346 or 510-657-8747 Ext "0" after 8:00 AM Pacific Time tomorrow!

 

Edit: I sent them a message and asked them to contact you.

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  • Corsair Employees
Thanks for that, but if you are in the USA we all know what to Dial, and if you are in another country just call the operator and they can tell you. There are only a few countries that know what the + means.
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Using 4 ran modules :

- 512Mo Module A1

- 512Mo Module A2

- 1024Mo Module B1

- 1024Mo Module B2

 

A1 and A2 are belonging to my current pair of Corsair 3.3.3.8 TwinX

B1 and B2 are bolonging to the pair returned by Corsair

 

I tested those config. I have 4 memory slots

 

A1, A2, empty, empty : works

A2, A1, empty, empty : works

B1, empty, empty, empty : works

B2, empty, empty, empty : beep and no boot

B1, B2, empty, empty: beep and no boot

B2, B1, empty, empty: beep and no boot

A1, A2, B1, empty : works (funny the user manual says its a non working config)

A1, A2, B1, B2 : beep and no boot

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I am just trying to say that whatever the slot i use the B2 module is not working !

To get Dual channel I must use slots 1 and 2 (or all four)

so i can complete my results like this

 

given the following slots S1,S2,S3 and S4

if I put in the slots

A1, A2, empty, empty : works in dual channel

A2, A1, empty, empty : works in dual channel

B1, empty, empty, empty : works in single channel

B2, empty, empty, empty : beep and no boot

B1, B2, empty, empty: beep and no boot

B2, B1, empty, empty: beep and no boot

A1, A2, B1, empty : works in single channel (funny the user manual says its a non working config)

A1, A2, B1, B2 : beep and no boot

 

So the invalid memory module named "B2"

doesn't work whatever slot I put it in

Well whatever is not true I just saw that i didn't try A1,A2,B2,empty

 

I was thinking maybe on in my memory slot is not fully working

But now I can say no

 

Please note that A1 A2 are my previous (but I still use them -> happilly I didn't have time to put them in another config)

Corsair TwinX 2x512Mo

Those memory modules have worked flowlessly since ...the begining

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To be clear one of the modules will not post in any slot or one of the slots

or your MB will not post no matter which module you use?

 

Please test all of the modules in the slot the MB suggests for one module usually A1 or B1.

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Since Saturday one of the module sent back from Corsair

don't post whatever slot is used to put it in

 

A1, A2, B1 and B2 are modules

So

 

A1, A2, B1, B2 means

A1 in Slot 1

A2 in Slot 2 ....

 

A1 and A2 in slot 1 and 2 has always worked on my MB

 

By the way still no mail from support

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  • Corsair Employees
You should have a CC email from me to our CSG asking them to contact you. Please let me know if you do not hear from them in the next few hours and I will go there and personally make sure someone does contact you. I am very persuasive, trust me.
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