PegasoLabs Posted June 13, 2007 Share Posted June 13, 2007 Our company has purchased n.3 (three) Flash Voyager 2 GB USB drives. Almost immediately, cause the known issues, we have lost all three of them. We have sent the email for replacement to the italian distributor (i think :confused:), supporto@dpinet.it, and a courtesy copy to jackflash@corsairmemory.com. The mail was sent on 24 of May. We have received no reply, nor from dpinet.it, neither from corsairmemory.com. So What is the right replacement procedure for italian customers? Thanks in advance. Kind regards. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 13, 2007 Corsair Employees Share Posted June 13, 2007 They might be out of them, but sending an email to jackflash@corsairmemory.com is the right place and please include your name address and phone number. Link to comment Share on other sites More sharing options...
PegasoLabs Posted June 14, 2007 Author Share Posted June 14, 2007 They might be out of them, but sending an email to jackflash@corsairmemory.com is the right place and please include your name address and phone number.Thanks, i've just sent the mail. Cheers.;): Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 14, 2007 Corsair Employees Share Posted June 14, 2007 NP Thank you for letting me know, please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
PegasoLabs Posted July 17, 2007 Author Share Posted July 17, 2007 NP Thank you for letting me know, please let me know if you have any more questions! Hi RAM GUY, from 14 of June when i sent the mail, i had no answer yet, and we did not receive the caps. Is this normal or i should worry about? Thanks in Advance. King regards. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 18, 2007 Corsair Employees Share Posted July 18, 2007 It can take a month sometimes yes when its being sent to other country. But you can send another request to jackflash@corsairmemory.com to be sure. Link to comment Share on other sites More sharing options...
PegasoLabs Posted July 18, 2007 Author Share Posted July 18, 2007 Thanks again, just send the second, i will keep you up to date ;): Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 18, 2007 Corsair Employees Share Posted July 18, 2007 NP PLease let me know if you have any more questions! Link to comment Share on other sites More sharing options...
PegasoLabs Posted August 3, 2007 Author Share Posted August 3, 2007 NP PLease let me know if you have any more questions!Today we have received the three replacement caps. Thanks a lot, great work, Corsair Guys ;): Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 3, 2007 Corsair Employees Share Posted August 3, 2007 NP Thanks for letting me know! Link to comment Share on other sites More sharing options...
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