FreeStylerX Posted June 13, 2007 Share Posted June 13, 2007 Hi Corsair, After getting a few BSOD, I decided to run memtest and found my two sticks of RAM (CM2X1024-6400) getting an error during the run. It may or may not come up during the first pass, but definitely showed up after a few pass. I went to my local authorized Corsair retail store with an RMA number, and they exchanged for another two sticks of RAM. I was somewhat skeptical of the exchange because they gave me the two sticks of RAM not in their original new plastic boxes, but with my old plastic boxes that came with the defective RAM. My question here is if I call your technical support tomorrow (it is closed now), is it possible for you to tell me if the serial number of both RAM from the serial number of the box? If they match, then obviously they gave me the exact same two sticks of RAM, and there was no exchange. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 13, 2007 Corsair Employee Share Posted June 13, 2007 You are welcome to call us, but I dont think there will be any way for us to tell by SN#. Is the lot code on the modules the same as on the package? (How To Read the Memory Label) Link to comment Share on other sites More sharing options...
FreeStylerX Posted June 13, 2007 Author Share Posted June 13, 2007 Thanks for the quick reply. How do you read the LOT code on the package? Beneath the barcode, it says "ITEM 18581 150630 33" so can you tell me the LOT code on the package? Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 13, 2007 Corsair Employee Share Posted June 13, 2007 I gave you the link for how to read the modules label, and thats what you should be looking at. The lot code should match whats on the modules. Link to comment Share on other sites More sharing options...
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